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Company Name : Acumen LLC
Location : Gilbert, AZ
Position : IT Director
Job Description : About the Company: Acumen, Inc. is one of the nation’s leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. *We assist people who choose to self-direct their care to manage the financial aspects of their program. Our passion is to help people lead independent lives through exceptional participant-directed programs.How To Apply: To be considered for this position, please cut and paste into your browser this link to apply on the Acumen website:https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=64825&clientkey=5C6DC6B982C33CA3440486B6BB97BB39OVERVIEW AND ESSENTIAL JOB FUNCTIONSThe IT Director is responsible for managing the IT infrastructure, helpdesk and special project teams. This position requires hands-on experience with skills in strategic planning, project oversight, people management and mergers & acquisitions activities.Hire, train, and develop and retain a team of 20 IT professionals. Ensure employee performance expectations are communicated, ongoing feedback is given and the teams are delivering on the SLAs.Attend mgmt meetings and liaise with management and executives to provide up to date project status and create interdepartmental relationships to facilitate organizational goalsCollaborate and partner with departments to assess current technologies and provide recommendations for solutions that support organizational needsOversee the teams responsible for the design, management and maintenance of the corporate infrastructure to meet the business needs for availability, scalability, security and performanceEvaluate industry standards and technologies for inclusion in the organization’s system inventory with the goal of increasing compliance and productivity while reducing complexity and costCreate and utilize KPIs to measure, monitor, and ensure the team’s ability to meet or exceed Service Level Agreements (SLA)Negotiate with and manage vendors and contractors to ensure they are meeting contractual and compliance obligationsALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly. The IT director will assist the Information Security team in ensuring the overall security posture of the organization is maintained from both a regulatory and framework perspective.MINIMUM QUALIFICATIONS: Bachelor’s degree in Computer Science, Computer Information Systems or other relevant experience7+ years of relevant experience leading technical teams (including help desk and infrastructure) across multiple locationsExperience with M&A activities both prior and post acquisitionStrong project management skillsExperience working with executive stakeholders to communicate project status and issues while managing business expectationsThorough understanding of information technology and relevant prior hands on experienceExperience in HIPAA environment highly preferredAcumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.Work RemotelyYesA successful candidate needs to live in the general Phoenix area in order to attend meetings and other business needs as they arise.Job Type: Full-timeBenefits:401(k)Dental insuranceHealth insuranceLife insurancePaid time offReferral programVision insuranceSchedule:8 hour shiftEducation:Bachelor’s (Preferred)Experience:Information Technology Vice Presidents & Directors: 1 year (Preferred)IT management: 1 year (Preferred)Work Location: Multiple Locations
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