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Company Name : MIND 24-7
Location : Scottsdale, AZ 85257
Position : Regional Director of Clinical Operations
Job Description : Job Summary:
The Regional Director of Clinical Operations will be accountable for the overall clinical operations for assigned region. This includes clinical efficiency, quality, patient satisfaction, employee engagement and process excellence of the behavioral medicine service line. In collaboration with the physicians, medical director, and other key stakeholders, establish service line strategic goals aligned with the organizational strategic plan. Responsible for implementation of service-wide changes across departmental lines. Utilizes performance excellence as the process to manage day to day clinical operations.
Essential Job Functions:
o Responsible for the overall quality of care provided by nursing and patient care coordinator personnel.
o Plans, organizes, and directs all activities related to staffing, including hiring, orienting, evaluating, and continuing education initiatives.
o Resource support for daily clinical operations of nursing and patient care coordinator services.
o Collaborate with clinical leadership team, interdisciplinary treatment teams, and site operations to ensure that all patients’ physical, biopsychosocial, age, developmental and cultural needs are met.
o Clinical resource for all clinical activities, including patient assessment, care plan development, service level determination, patient visits, and complaint management.
o Assist site operations leadership in nursing and patient care coordinator employee performance reviews.
o Integrate nursing functions with clinical and programs, ensuring efficient and effective operations.
o Provide leadership to assure compliance with local, state, and federal regulations, as well as nursing practice standards. Recognizes that patient safety is a top priority.
o Assist in the coordination of and/or directs internal and externally driven audits in collaboration with quality and operations departments.
o Assist in the develop and implementation of health care related training that assures the best possible delivery of health-related supports and services. Review training at least annually and makes modifications as needed.
o Works as a member of the Clinical implementation team.
o In addition to providing clinical support to Nursing and PCC’s, this position also serves as a clinical resource to social and therapy services teams.
o Performs other duties as assigned.
Supervisory Responsibilities:
Direct Reports:
o TBD
Supervisory Functions:
o Yes
PM21
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