Healthcare Front Office – Sun Lakes Job Vacancy in Spooner Sun Lakes, AZ 85248 – Latest Jobs in Sun Lakes, AZ 85248

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Company Name : Spooner
Location : Sun Lakes, AZ 85248
Position : Healthcare Front Office – Sun Lakes

Job Description : Come to Spooner!
Phoenix is one of the fastest growing cities in the nation and it is also one of the most active outdoor communities. With nearly 365 days of sunshine and a city that offers something for everyone, Phoenix brings the outdoors to life! This desert community offers world-class trails, easy access to alternate climates, year-round outdoor activity, the energy and opportunities of a big city, as well as professional sports teams, culture, concerts, and more!
At Spooner, we are most proud of our culture of excellence that is founded on our core values. Our team environment is one that fosters continuous learning and a lot of fun, as we work to help our patients and clients move better and feel better. Employees enjoy formal onboarding, mentorship, leadership training, and great benefits. In addition, Spooner has been helping our communities achieve health through movement for over 30 years, and we continue to grow in size and expertise every year. With company growth comes opportunities for employee job advancement and career development. If you are looking to join a company where you can build a career, Spooner could be the place for you.
The Right Fit
Our Patient Services Coordinators have the primary responsibility of ensuring an exceptional end to end patient experience, which includes directing patient care in a fast-paced outpatient environment.
Essential Job Duties
Accurately verify benefits and eligibility to ensure that our patients can make informed decisions in regards to the cost associated with their healthcare plan.
Research, review, and effectively document benefits and eligibility within our systems.
Effectively communicate verification information both internally and externally to ensure that coverage is in place and claims are paying accurately.
Successfully schedule our patients with the goal of exceeding their expectations—timely, convenient, and with the right provider or specialist.
Provides an exceptional level of customer service to referring providers and patients by functioning as central point of contact to determine the most appropriate clinic for the patient and schedule an evaluation within 48 hours.
Provides a communication hub to and from the company, patients, clinic teams, referring providers, and payers in regards to insurance plan and benefit knowledge.
Act as a resource for insurance-related questions and needs, as a subject-matter expert and specialist in their field.
Process new patient enrollments in a timely manner ensuring accuracy of data entry and communication of information by being in constant communication with all Spooner clinics in order to facilitate a smooth transition for the patient.
Develop a seamless relationship between the Central Client Services team and the Revenue Cycle Management team to ensure efficiency and value in reimbursements.
Obtain initial insurance authorization when required for all new patients/initial evaluations.
Ensure all patient records are accurate, complete, compliant, current and managed.
Education and Experience
Ability to work under pressure and remain flexible to changing schedules and demands
Excellent customer service skills
Excellent oral and written communication and listening skills
Ability to clearly and effectively communicate to both external and internal customers
Excellent organizational skills (multi-tasking, prioritizing and following up)
Demonstration of teamwork and initiative to get the job done
Ability to apply common sense, understanding, and problem solving to daily activities
1-2 years Scheduling/Verifications experience preferred
@SPT
Our Promise to You
Our culture of excellence at Spooner Physical Therapy is built by design and nurtured every day. The culture is grounded in core values and a company vision that inspire and guide our teams, who continue to strengthen it. As a team, we cultivate an environment that is dynamic and fun, resulting in an engaging employee experience.
Full-time employee benefits include:
Medical, dental, vision, and other insurance benefits to fit your lifestyle needs
Employer-paid life insurance
401(k) plan with company match
Paid holidays and paid time off
Continuing education allowance
Opportunity to share in the financial success of the team and company

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