Usher Job Vacancy in Disney Theatrical Group New York, NY – Latest Jobs in New York, NY

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Company Name : Disney Theatrical Group
Location : New York, NY
Position : Usher

Job Description : It’s the magic of immersing yourself in a motion picture masterpiece, or a new track from your favorite band, or the spectacle of a live Broadway show. It’s hard to define and even harder to create, but that’s what we do at The Walt Disney Studios. Ours is a culture of innovation, inclusion, collaboration and creativity. Stories shape how we see ourselves and everyone around us. As storytellers, we have the power to not only uplift and inspire, but also to champion the spectrum of voices in our world. If you want to help tell compelling, diverse and enduring stories through movies, music or live theater, then we want to hear from you.

The New Amsterdam Theater is currently seeking friendly, enthusiastic, and reliable individuals with strong communication skills to join the Ushering Team for the opening of one of our shows in September. All applicants must be able to work a flexible schedule including matinees, nights, weekends and holidays. Shifts are defined as 4 hours in length, and a commitment to being available for a minimum of six total shifts per week.

Responsibilities :

Meet, Greet and Welcome guests to the New Amsterdam Theatre
Politely directing and escorting guests to their seats and various areas within the theatre.
Providing guests with programs and other relevant materials, including inserting materials into programs.
Checking assigned section for cleanliness.
Visually sweep the theaters to check for potential safety issues and lost and found items.
Be aware of and enforce appropriate house rules.
Flexibility with schedule changes and assignments can include aisle directing and seating on the Orchestra, Mezzanine & Balcony levels, guest elevator posts and audience exits.
Available to work occasional special events on short notice.
Must be aware of, and follow, the proper procedures for assisting guests with disabilities.
Attend pre-event Usher meetings and other trainings as required by management.
Demonstrate or be willing to learn in-depth knowledge of the New Amsterdam Theatre and demonstrate command of the safety and evacuation procedures from all points within each venue.

Basic Qualifications :

At least 1 year of experience in a customer service environment
Excellent communication and guest service skills.
Passion for interacting with and providing an inclusive, high quality experience for Guests from a diversity of backgrounds
Capable of working in a fast pace ever changing environment
Positive attitude with the ability to work as a team player.
Must learn, have full knowledge of, and follow all Guest Service procedures and guidelines
Commitment to actively being part of and supporting a diverse and inclusive theater and workplace by demonstrating welcoming, inclusive behavior to all audience members and co-workers and maintaining a safe and professional working environment.
Attends and participates in equity, diversity & inclusion, anti-harassment, and any other anti-bias training and workshops as required.
Ability to work a flexible schedule including matinees, nights, weekends and holidays. Shifts are defined as 4 hours in length, and a commitment to being available for a minimum of six total shifts per week.

Regular weekly shifts include (are subject to change):
Tuesday Evening: 6-10pm
Wednesday Evening: 6-10pm
Thursday Evening: 6-10pm
Friday Evening: 7-11pm
Saturday Matinee: 1-5pm
Saturday Evening: 7-11pm
Sunday Matinee: 12-4pm
Sunday Evening: 5:30-9:30pm

This is a union affiliated position. Upon 30 days of accepting the Usher role, the employee will need to join the IATSE Local 306.

Additional Information :

DTG is committed to providing the highest quality opportunities for the widest, most diverse group of talented professionals throughout their career trajectory. We encourage applications from individuals whose backgrounds are currently underrepresented in the field of theater, inclusive of race, ethnicity, class, gender identity or expression, disability status, and sexual orientation.

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