LaGuardia Airport – Operations Specialist Job Vacancy in LaGuardia Gateway Partners (LGP) East Elmhurst, NY 11371 – Latest Jobs in East Elmhurst, NY 11371

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Company Name : LaGuardia Gateway Partners (LGP)
Location : East Elmhurst, NY 11371
Position : LaGuardia Airport – Operations Specialist

Job Description : LaGuardia Gateway Partners is the operator and developer of LaGuardia Terminal B. We offer exciting opportunities to join the team redefining airport development, management and operations, and guest experience.WE OFFER:Challenging work that benefits NYC communities and travelers from across North AmericaCompetitive compensationComprehensive rewards and benefits programsTraining, development, and growth opportunitiesFree parking or monthly MTA assistanceIf you have the skills and experience to be a member of this high-performing team, please click on the link below to view our current opportunities.Airport Operational SpecialistIntegrated Operations CenterJob Summary:Members of the Integrated Operations Center (IOC) are responsible for the day-to-day 24/7 operation of LaGuardia’s Terminal B. Our high-level responsibilities include trouble-shooting, monitoring critical systems, responding to calls, and conducting terminal and safety inspections. The primary focus of this role is to support the Terminal B operation by overseeing both the safety and security of the facility while attending to the requests and concerns of airport tenants, staff, customers, and government agencies. Areas of responsibility include Terminal, Airside, Integrated Operations Center, and curbside.Major Duties and Responsibilities:Monitors terminal activities and takes appropriate steps to mitigate any safety, security, or other concernsConduct facility inspections of the terminal, concourses, apron, and curbside to ensure good operational order and facility cleanliness that meets and exceed industry standards,Responds to terminal and airside events including breaches and guest services concernsResponse to Operations Center calls, emails from customers, airport tenants, and government agenciesCoordination with on-site government personnel to help resolve concerns relating to terminal operationCurbside managementAirside ManagementMaintains records of all incidents in the electronic Operations logAnalyzes Operations log entries to identify trendsProvide daily reportsIdentify and report any areas of under performanceMonitors BMS, FAS, SCADA and other systems for alarms, trouble and status as requiredWork Order ManagementField support calls from terminal stakeholdersProvide troubleshooting steps to identify and resolve issuesCreate, manage and track the status of work orders in MaximoDispatch LGP staff and support teams including vendorsCompetencies:Knowledge of SMSOperations background preferredCustomer Service focusedExcellent computer skillsPresentation skillsExcellent written and oral communication skillsAbility to work in a high-pressure environmentFacilities knowledgeRoutinely carries/lifts, moves, transports and positions items weighing up to 50 poundsAbility to multi-taskStrong decision-making skillsCritical ThinkingProject and time management skillsAbility to work collaboratively with others to solve issuesEducation and ExperienceBachelor’s degree (aviation major a plus), or equivalent relevant experience3 years of Operations experience in a hospitality related field or an aviation or airport settingExperience working effectively in a regulated environmentKnowledgeable in airport airside and terminal operationsValid Drivers Lice”Work RemotelyNoJob Type: Full-timePay: $53,000.00 – $58,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programHealth insuranceLife insurancePaid time offParental leaveReferral programRetirement planVision insuranceSchedule:Day shiftHolidaysMonday to FridayNight shiftWeekend availabilityExperience:airport or airline: 1 year (Preferred)License/Certification:Driver’s License (Required)Shift availability:Night Shift (Preferred)Overnight Shift (Preferred)Day Shift (Preferred)Work Location: One location

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