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Company Name : Silver Mirror Facial Bar
Location : New York, NY 10010
Position : Spa Front Desk – Saturday & Sunday Afternoons
Job Description : Hello! We are looking for a smart, proactive, personable receptionist for our busy Flatiron facial bar at 20 West 22nd Street (between 5th and 6th Avenues) in Manhattan.You would be working these days and these hours:Saturday: 1:30 PM – 7:30 PMSunday: 12:30 PM – 6:30 PMThe position pays $16 per hour with incentive bonuses potentially totaling up to $300 every 12 weeks.You will receive monthly free facials and 50% off retail products.In addition to our industry leading compensation and benefits, we have monthly bonuses for top performers, monthly team appreciation bonus pizza parties, end-of-quarter team outing, Zoom yoga classes and a buddy system for new teammates.We have an incredible, friendly team and a clientele just as delightful. We are looking for someone with front desk experience that can calmly handle multiple tasks at onceWe have spent tens of thousands of dollars to provide a safe environment for our team and guests, including, but not limited to, masks, shields, hospital-grade cleaning supplies and signage. 100% of our team is vaccinated for Covid-19.IMPORTANT: Please complete the Indeed Phone Interview if you are interested in the position. We will only be considering applicants that conduct the interview. It is only 3 questions and should take less than 2 minutes. Thank you!Requirements: Proven working experience in reception rolesSolid communication skills both written and verbalProficient with Google suiteProfessional appearanceAbility to be resourceful and proactive in dealing with issues that may ariseAbility to organize, multitask, prioritize and work under pressureHigh school degree*** A passion and knowledge for skincare is a HUGE bonus.***As a member of the Silver Mirror Team, you will receive:Very competitive compensationDiscounts on services, products and much moreLong-term growth and strong earnings opportunitiesAbout Us: Featured in Vogue, Racked, NY Mag, Bravo, Harper’s Bazaar, Observer and others, Silver Mirror is a facial bar introducing a new skincare lifestyle. Our highly-specialized, results-driven facial treatments are based on a simple philosophy: great skin takes consistent upkeep. We believe that skincare should be accessible, affordable, effective, and fun. We take out the nonsense in common facials and focus on skincare technologies and products that will improve and maintain your skin.We encourage our guests to embrace the concept of developing a plan and investing in their skin for a lasting and healthy complexion. Why? Because good skin takes consistent work. We say it’s just like going to the gym. You don’t see true results unless you work for it and keep at it.Silver Mirror’s facials are no-frills, completely customized and, above all, results-driven. Our team members build long-lasting relationships with customers to serve as trusted experts on skincare.Desk Manager / Receptionist Job Description: As a desk manager / receptionist you will be the first point of contact for the company and you will provide administrative support across the organization. You will handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.You are the face of the company. We need you to represent the company in the highest light and help create an enjoyable experience for our guests.Responsibilities include but are not limited to:Serve visitors by greeting, welcoming, directing and announcing them appropriately.You will serve, collect and catalogue guest enrollment forms.Answer, screen and forward any incoming phone calls while providing basic information about our services when needed.Log guest appointments using MindBody’s online booking system.Receive and sort daily mail/deliveries/couriers.Maintain security by following procedures and controlling access.Update appointment calendars and schedule meetings/appointments.Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.Maintains safe and clean reception area by complying with procedures, rules, and regulations.Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.Keep the retail area stocked / tidy.Evening receptionist: End of the day vacuuming, mopping and light bathroom cleaning.Please include a cover letter and resume in PDF FORMAT with your application. Thank you!We want to make sure you read this entire job description. At the top of your cover letter write the word “FACIALBAR462” in all CAPS so I know you read the job. If this is not at the top of your cover letter, your application will not be considered. We do this so we know that you have actually taken the time to read the application and understand everything we’re looking for.Also, if you know the MindBody system. Say “MINDBODY341” in big ol’ letters at the top. This is very important to us.Job Type: Full-timePay: $16.00 – $17.00 per hourBenefits:401(k) matchingEmployee discountSchedule:8 hour shiftDay shiftNight shiftWeekend availabilitySupplemental Pay:Bonus payCommission payCOVID-19 considerations:We have spent tens of thousands of dollars to provide a safe environment for our team and guests, including, but not limited to, masks, shields, hospital-grade cleaning supplies and signage. 100% of our team is vaccinated for Covid-19.Application Question(s):Why do you want to join the Silver Mirror team?Are you vaccinated for Covid-19?Education:High school or equivalent (Required)Experience:Receptionist: 2 years (Required)Customer Service: 3 years (Required)Language:English (Required)Work Location: One location
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