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Company Name : IKEA
Location : Englewood, CO 80112
Position : Customer Service Associate Pay Starting at $16.20/hr Full or Part Time
Job Description : WHAT YOU’LL BE DOING DAY TO DAYCreates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience.Meets customers’ needs, solves problems independently, and recognizes when to escalate to a manager.Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience.Builds emotional connections through meaningful and empathetic interactions with customers.Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed.Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.QUALIFICATIONS1 year sales or customer service experience preferred * High School Diploma or equivalentJob Types: Full-time, Part-timePay: $16.20 – $20.80 per hourBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible scheduleFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offPaid trainingParental leaveTuition reimbursementVision insuranceSchedule:Weekend availabilityWork Location: One location
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