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Company Name : Midwest PMS
Location : Firestone, CO 80504
Position : Customer Service Coordinator
Job Description : Agricultural manufacturing company in the Longmont area is looking for an experienced Customer Service Coordinator to join our team. We are a fast-growing, stable, family-owned business of over 65 years. Along with tremendous growth as an industry leader, the office atmosphere is high-achieving and pleasant. We provide a great environment for motivated, team-first oriented professionals.The ideal candidate should have a strong work ethic, be detail-oriented, process-oriented, possess good problem-solving skills, strong verbal and written communication skills, integrity, positive attitude and be reliable and responsible.Job Duties: · Monitor inventory data and coordinate ordering for JIT inventory· Enter customer orders in ERP system· Coordinate with Company Service Department to schedule maintenance on equipment· Update Service and Maintenance information in database to ensure proper billing and accounting· Process trucker load tickets for payment processing· Create and maintain Excel spreadsheets· Answer telephones, route calls, and handle incoming order requests· Assist with maintaining filing system· Other duties as may be assigned, including special projects, office back up and support as requestedSkills/Qualifications: · Five or more years of customer service experience· Strong knowledge of Microsoft Excel, Word, and Outlook· Strong attention to detail and accuracy· NetSuite, Oracle, SAP, or similar accounting/ERP experience is a plus· Candidate must be self-motivated with the ability to problem solve independently while supporting a team environment.· Ability to follow instructions and pre-established guidelines to perform the functions of the job· Committed to meeting deadlines consistently· Effective time management and priority-setting skillsStrong organizational skillsJob Type: Full-timePay: $22.00 – $26.00 per hourBenefits:401(k)Dental insuranceHealth insuranceLife insurancePaid time offVision insuranceSchedule:8 hour shiftMonday to FridaySupplemental Pay:Bonus payWork Location: One location
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