Bilingual Central Intake Referral Specialist Job Vacancy in Jewish Family Service of Colorado Denver, CO 80231 – Latest Jobs in Denver, CO 80231

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Company Name : Jewish Family Service of Colorado
Location : Denver, CO 80231
Position : Bilingual Central Intake Referral Specialist

Job Description : Company Description: JFS is a nonprofit human services organization that serves anyone in need – regardless of their circumstances or religious beliefs. We believe in a shared responsibility to support impactful changes throughout our community.Founded 150 years ago, we currently offer more than 30 programs and services, including food security, housing stability, mental health counseling, aging care, employment support, and disability services. JFS takes a holistic approach, assessing the various needs of the individual or family and provides the appropriate services all from one organization. We continuously evaluate the evolving challenges of our community and adapt or develop programs that respond to the resulting needs.We are very proud of our work culture, including recently completing a Diversity, Equity, and Inclusion assessment. JFS offers competitive pay and benefits, including medical, dental, vision, health savings account, flexible spending account, Legal/ID Theft, supplemental insurances, company-paid Life/LTD, Employee Assistance Programs, Extended Illness Bank, 401(k), 19 paid holidays and a generous leave program. JFS is an Equal Opportunity Employer.Job Summary: This position is responsible for providing central intake services at the JFS Tamarac location. Having a thorough knowledge of community resources and JFS programs, this position ensures that all callers and walk-ins are efficiently and effectively directed to community resources and connected to agency programs to meet both their needs and the needs of others in their lives. This position will collaborate with program staff, play an integral role in assessing which JFS services will best serve callers and walk-ins, and make appropriate JFS program referrals to bring about successful service integration. There will be the opportunity to continue to develop community relationships and partnerships. There will also be the opportunity to enhance processes and workflows to guarantee that persons are directed to the JFS services that will best meet their needs.Qualifications: Education: Bachelor’s Degree required, MSW or LCSW preferred.Experience: Two-three years’ experience in direct service provision to diverse populations including intake, assessment, information and referral, and crisis intervention.Other: Strong computer skills – database, word processing, email, Internet, and other information directories.Strong organizational, communication and collaboration skills.Bilingual (English-Spanish speaking and reading/writing) required.Responsibilities: Respond to all inquiry voice mails and emails that have been generated through JFS main reception.For inquiries for community information and referral, provide each inquiry with contact information for contacting JFS for further services.Complete initial assessment form and appropriate secondary assessment forms depending on specific service(s) requested.Provide crisis intervention and access for appropriate and necessary accommodations.Determine and verify client’s payer sources and / or ability to privately pay for services.Create client records in client database, including billing information as well as referrals.Collaborate with appropriate program coordinators, operations managers, or directors to ensure that clients are both appropriately referred and integrated to JFS services.For existing JFS clients, assist with internal referrals to other JFS programs.Attend appropriate professional seminars, trainings, and in-services especially as they relate to community resources.Maintain an electronic directory of all JFS programs, including eligibility requirements and fees for service. Work with appropriate program coordinators, operations managers, or directors to develop processes to keep this directory undated. Maintain an electronic directory of links to relevant community resource directories etc. Update on a regular basis.Maintain needed statistics on both internal and external referrals.How to Apply: Submit cover letter and resume to: Jean Marshall, Chief Human Resources Officer.Only applicants selected for interview will be contacted.COVID-19 considerations: Must be fully vaccinated for COVID-19 (proof required), subject to legally required exemptions.Job Type: Full-timePay: $21.00 – $30.00 per hourBenefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offVision insuranceSchedule:8 hour shiftEducation:High school or equivalent (Preferred)Language:Spanish (Required)Work Location: One location

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