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Company Name : CVS Health
Location : Honolulu, HI 96813
Position : Customer Service Representative, Work at Home Option
Job Description : The CVS Pharmacy Benefit Manager division of CVS Health is hiring hundreds of qualified individuals across each of our Care locations, the time to apply is now!
Are you interested in a flexible work schedule and live within 75 miles of Honolulu, HI? An opportunity where you can balance priorities in and outside of work while helping people on their path to better health? If so, consider a role at CVS Health, a Fortune 4 company. We are currently hiring Customer Care support teams for the Pharmacy Benefit Manager (PBM) division of CVS Health.
This is not your typical call center job! You will take inbound calls and have conversations with our members to answer questions or provide information so that they better understand their coverage and options. Typical topics include: prescription refills, order status, and insurance coverage.
Our call centers have a high-energy culture and are passionate about providing excellent customer service with empathy while resolving the member’s questions on the first call. It feels good to do this job; you support people when they need it the most.
This is a full time position which will require a minimum of 40 hours a week within our hours of operation: Monday through Friday 7:00am to 7:00pm, Saturday 8:00am to 4:30pm (HST). You must be flexible to work 40 hours within these hours.
We offer a comprehensive benefits package which includes medical, dental, vision insurance as well as a comprehensive list of supplemental benefits and discount programs. In addition to sixteen paid days off for employees, we also offer ten paid holidays.
Required Qualifications
6 months experience in a customer service role (i.e. call center, retail, customer service environment, or relevant military experience)
Preferred Qualifications
Experience in HealthcarePrevious Call Center or Military experience
Education
High School diploma, GED, or equivalent preferred
Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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