Front Desk Manager Job Vacancy in Four Seasons Lāna‘i City, HI – Latest Jobs in Lāna‘i City, HI

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Company Name : Four Seasons
Location : Lāna‘i City, HI
Position : Front Desk Manager

Job Description : Aloha! Four Seasons Resorts Lana’i is seeking a Front Desk Manager
JOIN OUR ‘OHANA
The Front Desk Manager directs and controls the activities of the Front Desk, Telephone, Guest Services, Guest Relations and Concierge Departments to create a special welcoming and memorable experience for our guests. Their primary responsibilities are to ensure the smooth registration and cashiering functions of the Front Desk. They oversee a team of Assistant Managers and Front Office staff, ensuring accurate communication and follow-up on any problems, guest requests, and special requirements. The Front Desk Manager reviews daily arrivals, VIPs, special requests, group needs, room assignments and coordinates with Housekeeping & Transportation departments the needs of guests. They communicate with the Director of Reservations & Planning on room availability and selling strategy to maximize occupancy, revenue and rate.
What We Look For:
Ideal candidates will have at least three years of management experience within Rooms operations. The leader in this role will have the ability to be visible in the operation, provide recognition, promote positive public relations, and handle concerns, or special requests for guests. Knowledge of full cycle Rooms operations, labor control, and accounting as well as proficiency in hotel property managements systems (Opera, Golden, Workday, HotSOS, Micros Fidelio, Microsoft Office) is essential. Ability to follow Four Seasons cultural and core standards, policies, and standard operating procedures is a must. Excellent knowledge of product, strong communication skills – written and verbal and the ability to remain calm under pressure. Some additional preferred qualifications for the role include a college degree specializing in hotel/hospitality management, flexible schedule, with ability to work overnights, weekends, and holidays and experience working in a union environment.
US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location. Current Four Seasons managers may qualify for L-1 visa sponsorship.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
FOUR SEASONS RESORTS LANA’I
On this pristine island, Four Seasons Resorts Lana’i provides a one-of-a-kind experience – presenting both ocean and highlands landscapes and balancing a sense of tranquility with an abundance of recreational activities. In our exquisite Resorts – frequently listed among the world’s finest – Four Seasons combines the very best of Lana’i. Four Seasons Resorts Lana’i has been named Best Hotel in The USA by U.S. News & World Report, the global authority in rankings and consumer advice, in 2020 & 2021 Best Hotels rankings. As an employee of the Four Seasons Resorts Lana’i, the opportunities are endless and so are the experiences!
Learn more about what it’s like to work at Four Seasons Resorts Lana’i, visit us:
Twitter: https://twitter.com/FSLanai
Facebook: https://www.facebook.com/FourSeasonsResortsLanai
Instagram: https://www.instagram.com/fslanai/
FOUR SEASONS HOTELS & RESORTS
Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Learn more about what it is like to work at Four Seasons, visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
Tweets by FourSeasonsJobs
WHAT TO EXPECT
Energizing Employee Culture where you are encouraged to be your true self!
Comprehensive learning and development programs to help you master your craft.
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
Inclusive and diverse employee engagement & recognition events all year-round.
Exclusive discount and travel programs with Four Seasons
Complimentary Dry Cleaning for Employee Uniforms & Employee Meals
And so much more!
We look forward to receiving your application, mahalo!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website – http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

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