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Company Name : LSG Sky Chefs
Location : Anchorage, AK 99502
Position : Airline Account Manager
Job Description : Airline Account Manager within Airline Catering IndustryLSG SKY CHEFS is the global leader in airline catering and the management of all in-flight service related processes.The Airline Account Manager acts as a liaison with all department Managers in the Customer Service Center (CSC) and airline(s) regarding performance issues and customers’ requests performance and overall account needs.Responsibilities of the Airline Account Manager: Develop and maintain an excellent relationship with the assigned account(s) and act as a liaison between the CSC, the airline and the Key Account Manager at HDQEnsure accurate billing and provisioning to the airline by auditing with the billing teamSupport transportation to ensure the on time departure of all flights using catering guidelinesSupport the respective departments regarding all airline cycle changesMaintain customer specifications and monitor changesEnsure that the airlines performance measurement system is taken into account in each departmentCoordinate and participate in all CSC evaluations by the customer. Distribute evaluation feedback to department Managers and ensure response is provided in a timely mannerSupport the safety supervisor to monitor and ensure CSC compliance with the airlines safety expectationsMaintain flight attendant comment and delay database in excel and provide high level detail to senior leadership while also working with departments to root cause and solve for any issuesSupport the chef in menu presentations as needed, assist in Chef tablesEnsure par levels of customer inventory and customer specific goodsRequired Skills of Account Manager: Bachelor’s degree or equivalent experience requiredIn addition, two to five years of experience in related fieldStrong project management, presentation, communication, training and interpersonal skillsDemonstrable record of understanding and meeting customer expectationsIntermediate knowledge of Microsoft Office and Windows-based computer applicationsLSG Sky Chefs provides the following benefits.Flight BenefitMedical Dental and Vision – no waiting periodParticipate in the company’s 401k.Life Insurance Benefits (Basic and Supplemental).Accidental Death & Dismemberment Insurance.Disability Benefits (Short-Term and Long-Term).Employee Assistance Program.COME JOIN OUR TEAM!! APPLY TODAY!!!Job Type: Full-timeBenefits:401(k) matchingDental insuranceDisability insuranceEmployee assistance programFlexible spending accountHealth insuranceHealth savings accountPaid time offVision insuranceSchedule:8 hour shiftApplication Question(s):This is a Salaried position. What is your base salary requirements?Work Location: One location
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