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Company Name : Hash Connect Integrated Services
Location : Bengaluru, Karnataka
Position : Customer Support Executive No Night Shifts
Job Description : Experience: 0-3 yrs.
Functional Area: Customer Service
Educational Qualification: PUC/graduate
Location: Bangalore
Key Skills: Good Vocal Communication, Telephone etiquette, Microsoft Excel
Languages Required: Hindi and English
Industry Skills: Tele Sales, Tele support, Inbound-outbound sales.
The primary responsibilities of a Customer Support Executive would be:
Handling Non-sales calls (In bound & out bound calls).
Answer calls professionally to provide information about products and services, obtain details of customers and schedule/ cancel/remind appointments.
Keep records of customer interactions and transactions, capturing details of inquiries, and remarks, as well as actions taken. Process requests, forms and applications.
Maintaining up-to-date client records using a variety of internal systems and using Excel, Outlook, and the current CRM database and real time reporting of the same.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Salary Range: INR 1,80,000 – 3,60,000 P.A(Based on skill sets and experience)
Contact Person: Ajo Johnson
Contact No:+91-XXXXXXXXXX/0804906442
careers@hashconnect.in
This post is listed Under Bengaluru jobs
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