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Company Name : Recapita Finance Private Limited
Location : Bhopal, Madhya Pradesh
Position : Customer Care Executive
Job Description : Customer Care ExecutiveAttend Customer Walk-Ins and address customer issues w.r.t. Gold Loan process & various schemes available at Recapita Finance.Verify customers KYC & complete online registration.Provide after sales service to existing customers and obtain references from them to increase customer base.Provide good customer service experience while pledging / releasing /interest payment transactions.Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business.Participate in marketing activities to improve the brand visibility of Recapita Finance Gold Loan branch in the catchment areas and generate leads of prospective customers.Drive cross-sell of other financial products to existing customers.Ensure strong follow up for interest collections to keep NPAs in control .Job Type: Full-timeSalary: ₹8,000.00 – ₹11,000.00 per monthBenefits:Paid sick timeProvident FundSchedule:Day shiftSupplemental Pay:Performance bonusEducation:Bachelor’s (Preferred)Experience:total work: 1 year (Preferred)Customer service: 1 year (Preferred)Speak with the employer+91-XXXXXXXXXXExpected Start Date: 19/04/2022
This post is listed Under Bhopal jobs
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