Tickets, Content Moderation – Online Gaming Job Vacancy in modsquad.com Sacramento, CA – Latest Jobs in Sacramento, CA
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Full Details :
Company Name : modsquad.com
Location : Sacramento, CA
Position : Tickets, Content Moderation – Online Gaming
Job Description : ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in
Customer Support!
Do you have a
Customer Support / Moderation background?
Do you enjoy work-from-home and flexible schedules?
ModSquad is seeking
Gamers to join our network!
One of our favorite clients is growing and we are looking for Gamers to join our team! As a member of this team, you will respond to customer inquiries via tickets (email) as well as moderate forums including Twitch, Discord, and YouTube.
Project Hours:
24 hours a day, 7 days a week
Especially Seeking Availability:
Evenings: 6 PM – 12 AM PT
Sundays
Hourly Rate:
To be discussed in the interview phase
Commitment:
20 hours per week; 6 of those hours must be worked on Sunday.
90 days (as needed)
Orientation Data:
We will provide you with 10 hours of paid orientation for this project.
Project Start Date:
4/11
What We Are Looking For:
Experience with high-volume email-based Customer Support for games
Experience with Zendesk, Twitch, Discord
A flexible schedule with nighttime and weekend availability
A work environment that allows you to focus on work without distraction
A strong and highly reliable internet connection
Strong typing skills
An interest in role-playing games
WorkSpace Requirements:
Dedicated laptop or desktop computer with Windows 10 or above
Willingness to install MSQ security software and 2FA app on the phone
What’s In It For You:
The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
Flexible self-scheduling
Access to ‘Hot Gigs’ postings exclusive to the Mod Network
Work from home
Competitive hourly rate – Discussed during your first interview
Paid orientation
***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.
Who is ModSquad?
ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad’s expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.
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