Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : AmeriHealth Caritas
Location : Robbinsville, NJ
Position : Member Services Specialist (Remote) Tuesday through Saturday 10:30am-7pm
Job Description : Job Brief
The Member Service Specialist will support families and young people involved with the NJ System of Care. This role is a call center position and strong customer service skills are required. Tuesday-Saturday 10:30am-7:00pm
Your career starts now. We’re looking for the next generation of health care leaders.
At AmeriHealth Caritas, we’re passionate about helping people get care, stay well and build healthy communities. As one of the nation’s leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we’d like to hear from you.
Headquartered in Philadelphia, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services. Discover more about us at www.amerihealthcaritas.com.
PerformCare NJ helps families and young people access the NJ Children’s System of Care. The System links families to behavioral health, intellectual/developmental disability services and substance use treatment.
Responsibilities:
Member Services Specialists are the first point of contact for youth, families/caregivers and providers accessing the System of Care. They are responsible for answering calls within a specific service level agreement and completing the registration process as well as managing questions from treatment providers. Member Services Specialists determines the appropriating routing of the call and attempts to be the first point of resolution. This position is also responsible for maintaining consistent procedures and providing outstanding customer service. The Member Services Specialist Senior manages the urgent calls that require linking the parent to immediate crisis services. Additionally, assists in providing an orientation and trainings to new associates.
Education/Experience:
High School/GED required.Bachelor’s Degree preferred.3-5 years experience.Other Skills: Call Center, Customer Service, Behavioral Health, Managed Care, Human Services, Data Entry, Crisis Intervention.
This post is listed Under New Jersey jobs
Disclaimer : Localpublic.in works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company