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Company Name : University of Hawaii Federal Credit Union
Location : Honolulu, HI
Position : Branch Services Representative (Teller)
Job Description : Attention: If you are interested in applying, you must also apply online at https://www.uhfcu.com/careers/
DO YOU WANT TO MAKE A DIFFERENCE?
Join a spirited, dynamic team with Hawai’i’s leading credit union as we make a difference in our community – providing financial value, exceptional service, and state-of-the-art convenience to our members.
Over 200% Match 401k 100% Paid Medical 35 Paid Days Off
Enjoy these benefits, competitive pay, and more as a University of Hawai’i Federal Credit Union employee!
JOIN US! We look forward to hearing from you.
Start your career today! Our Credit Union will provide training to support your growth in the financial services industry. The Branch Services Representative is an elite high member contact position assisting members by processing a wide variety of transactions using our new state-of-the art banking software.
Position Title: Branch Services Representative
Department: Branch Services
FLSA Classification: Non-Exempt
Reports to: Branch Services Supervisor
Position Purpose:
This high member contact position assists members by processing their transactions in an accurate and timely manner and complies with regulatory recordkeeping. Actively sells and cross-sells credit union products and services within the guidelines of the established production programs and furnishes account statuses.
Essential Functions:
Accurately and efficiently processes transactions.
Accurately and efficiently performs service requests.
Completes and files regulatory reports as required.
Responsible for accurate handling and maintaining of all cash/negotiable instruments and end-of-day balancing.
Processes check deposits through Check 21 solution.
Cross-sells products and services to members.
Performs other duties as assigned.
Performance Standards:
Meet strategic objective for service level (NPS).
Accurately process requests.
Maintain efficient production levels to support branch.
Qualifications:
Education/Certification:
High school diploma or GED is required.
Required Knowledge:
Basic understanding of MS Office Suite is desired.
Experience Required:
One to two years cash handling and/or customer service experience.
Skills/Abilities:
Excellent customer service & interpersonal skills and mathematical skills.
Able to work in a fast-paced environment; especially where one must frequently convey detailed or important instructions accurately or quickly.
Excellent verbal and written communication skills.
Valid driver’s license required with clean abstract and vehicle to drive to a branch when scheduled.
Activities and Requirements of this Position:
Repetitive Motion:
Movements frequently and regularly required using wrists, hands, and/or fingers.
Communication Skills:
Must frequently convey detailed or important instructions of ideas accurately and quickly.
Visual Abilities:
Average visual acuity necessary to read, prepare and inspect documents or products.
Hearing:
Able to hear average or normal conversations and receive information.
Physical Strength:
Sedentary work (sitting most of the time). Able to lift and carry up to 25 lbs.
Reasoning Ability:
Able to apply common sense understanding to carry-out detailed instructions and to deal with problems involving variables.
Mathematics Ability:
Able to perform basic math skills including adding, subtracting, multiplying and dividing using a calculator.
Language Ability:
Able to write and compose sentences using normal word order with present and past tenses, as well as a command of the English vocabulary.
Working Conditions:
Air-conditioned, smoke-free office setting.
Attendance Requirements:
Please note that scheduled attendance requirements may change due to business needs.
Business Hours:
Monday through Saturday. Business hours are subject to change. Must be able to work additional hours, weekends, and holidays as needed.
Branch Services Representative Benefits:
In addition to competitive pay, we are proud to offer a comprehensive benefits package for our Full-Time staff members:
Health and Dental insurance; UHFCU pays 100% of employee’s coverage; employee pays for dependent coverage
Medical and Dental plan waiver
401(k) Retirement plan with Employer Match up and Profit Sharing
Ten (11) paid Federal Holidays
Ten (10) days paid Vacation; increases with Years of Service
Ten (10) days paid Sick Leave
Four (4) paid Personal Holidays
Flexible Spending Account for Healthcare and Dependent Care expenses
Group Life with Long Term Disability insurance and Long-Term Care insurance
Employee Assistance Program (EAP)
Internal and External Professional Development Opportunities
Employee Loan Discount
50% monthly bus pass subsidy
The University of Hawai’i Federal Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The University of Hawai’i Federal Credit Union complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
http://www.facebook.com/UHFCU
Benefit Conditions:
Waiting period may apply
Only full-time employees eligible
This Company Describes Its Culture as:
Detail-oriented — quality and precision-focused
Stable — traditional, stable, strong processes
People-oriented — supportive and fairness-focused
Team-oriented — cooperative and collaborative
Paid Training:
Yes
Pay frequency:
Every other week
Management:
Shift Lead
Shift:
Day
Work Remotely
No
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Physical Setting:
Office
Schedule:
Day shift
Monday to Friday
Weekend availability
Supplemental Pay:
Bonus pay
COVID-19 considerations:https://www.uhfcu.com/coronavirus/
Experience:
Cash handling: 1 year (Required)
Banking: 1 year (Preferred)
Customer service: 1 year (Required)
Work Location: Multiple Locations
This post is listed Under Hawaii jobs
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