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Company Name : Miracle-Ear
Location : Bloomsburg, PA 17815
Position : Patient Care Specialist
Job Description : MIRACLE-EAR HEARING AID CENTERS
Hearing Instruments, Inc. is one of America’s largest Miracle-Ear hearing aid franchises, with professional offices throughout Pennsylvania. We are the largest and most successful hearing aid practice in Pennsylvania and we are a profitable, debt free and very stable company with a solid vision for our future. Miracle-Ear has been helping people hear better for more than 70 years, we have the most recognized brand in our industry and are a certified World-Class Franchise.
We are seeking success-oriented professionals who want to be associated with the best and are dedicated to excellence in patient care to train for the position of Hearing Instrument Specialist. This is an employee position. No previous experience in our field is necessary. In this role you will assist the Sales Consultant in doing follow-up and aftercare after the point of sale. Our patients come back to us for regular check-ups so that we can make sure that they are getting the most out of their hearing aids. This level of care pays off. Although we support the business with a significant advertising budget, more than half of our sales come from repurchases from happy clients and their referrals.
Description:
Hearing health care experience is not required, however, learning agility and adaptable technical skills will be a key part of your success
Confidence, attentiveness, empathy, and thorough critical thinking skills will be used as you analyze patient needs from the moment they meet you
A great hearing care professional can establish trust quickly and individualize and customize all aspects of every patient’s case
Not only will you be improving the quality of life of your patients, you will also be creating an amazing work environment with your office partners
Qualifications:
Ability to “wow” patients with exceptional Customer Service skills
2-4 years of customer service experience
Ability to build Trust and Rapport immediately
Expert level Decision Quality
Demonstrated Time Management excellence
Computer Skills
A consistent, gapless work history with minimal career change
We provide:
Hours Monday-Friday 8am-4pm
Paid training & all training materials, lodging, fees, etc.
Full support staff with premiere trainers
Salary+ Commission pay plan
Full-Time Front Office Assistant to help manage patient flow, paperwork and lead generation
Local and National targeted marketing to drive leads supported by a full time Call Center
Large existing patient base who upgrade technology every few years. (40% of our business)
Bi-Monthly sales meetings which are unique and fun!
Strong community involvement with a spirit of giving back
Full health insurance including dental & vision
3 weeks’ vacation
401K with company match
Professional office atmosphere with state-of-the-art equipment and technology
This is a position in which you make a profound difference. You are seen as a healthcare professional, you earn a professional level income, and you are a part of a very special organization that you can be proud of.
At Miracle-Ear®, we want to do everything we can to help connect people to hearing health care. Through the Miracle-Ear Foundation®, in partnership with Miracle-Ear centers, we have donated over 10,000 hearing aids to more than 6,000 individuals who could not afford to receive the hearing health care they need. Join the Miracle-Ear team today, and help us give the gift of sound to communities all across America. To apply for this position, please email your resume and salary history. Resumes will only be accepted via email.
Job Type: Full-time
Pay: $45,000.00 – $55,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Schedule:
Day shift
Work Location: One location
This post is listed Under Pennsylvania jobs
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