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Company Name : Vodafone Idea
Location : Chennai, Tamil Nadu
Position : AGM-Quality
Job Description : Job Req ID: 18087
Location:
Chennai, IN
Function: Technology/ IOT/Cloud
About:
Role
TM – Tool Based Optimization
Function / Department
Technology/Quality
Location
Chennai
Job Purpose
This role is responsible for supporting the Network Quality function by optimal and effective use of all the Network Performance, Optimization and Experience management tools to provide superior Voice and Data experience to the customer.
Key Result Areas/Accountabilities
Responsible for overall administration of all the Performance/Experience monitoring and optimization tools in respective circle, including drive testing tools.
Routine monitoring of all the network changes performed by SON and closely coordinate with the Central SON team in parametric tuning for optimal network experience
Effective routine use of Geo-location tools in trouble shooting network/customer issues, analysis of 3G/4G network coverage tropology, interference metrics, in-building coverage, traffic distribution, handover, handset analytics etc
AFP using SCHMA and Scrambling Code/PCI planning using tools
Geo-location Tool
HNI / Enterprise customer performance monitoring
Coordination with Zonal optimization team in sharing the insight from tools and supporting them in experience improvement initiatives
Core Competencies, Knowledge, Experience
In-depth technical knowledge in radio network parameters & optimization (2G/3G/4G/VoLTE)
Excellent domain knowledge and on- field optimization experience
Hands on experience with tools like Arieso, TEMS, NEMO, Atoll, TEOCO etc
Very good analytical skills to trouble shoot network quality KPI degradation/ customer complaints
People management capability, very good cross functional co-ordination.
Must have technical / professional qualifications
B.Tech Electronics and Telecommunications with 8+ years of experience
This post is listed Under Chennai jobs
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