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Company Name : Kyndryl
Location : Bengaluru, Karnataka
Position : SAN Administrator
Job Description : 484844BR
Why Kyndryl
Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen. Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl. For further information on privacy, please visit www.kyndryl.com/privacy.
Your Role and Responsibilities
As SAN Technical Expert, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
If you thrive in a dynamic, collaborative workplace, KYNDRYL provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there’s no limit to what you can accomplish here.
Responsibilities:
Provide L2 and L3 level Storage Management services and product support for various Storage boxes like DS4000/5000/8000, V7000 and XIV, SVC supported storage solutions across various accounts
Maintain and Lead various storage solutions. Provide L3 Level technical support, guidance and direction for products supported
Analyze and resolve called out problems. Ensure integrity of supported environment
Actively and pre-emptively figure out possible faults and causes by the execution of pre-determined health and operational checks
Handle and resolve problems identified by sys admins or monitoring software. Work with change and problem management tools. Hardware /software fault detection and vendor liaison
Liaise with customer accounts as required. Investigate, identify and document proposals that will improve application recoverability
Required Technical and Professional Expertise
Minimum of 4+ years of experience in IBM SAN products.
Demonstrable experience in IBM SAN DS 8000 Series, V 7k, 8k Series and SVC. Installation, Configuration and upgradation administration on Windows, UNIX and Linus environments
Proven experience in thin provisioning, Global Mirror and Metro Mirror.
Product understanding, Advance troubleshooting & Disaster Recovery activities
Ability to implement High Availability, Work Load Management and Fail Over, Disaster recovery
Proficient in designing, implementation, solutioning, client facing to Implement standard methodologies & Performance monitoring
Validated expertise in debugging and analytical skills with solid grasp of system development methodologies, techniques and tool
Preferred Technical and Professional Experience
You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Up-to-date technical knowledge by attending educational workshops, reviewing publications
Working knowledge on IBM 4k, 5k, 8K Series, V 7k, 9k and SVC and XIV, CISCO and Brocade Switches
Required Education
Bachelor’s Degree
Preferred Education
Master’s Degree
Country/Region
India
State / Province
KARNATAKA
City / Township / Village
Bangalore
Being You @ Kyndryl
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Other things to know
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Primary job category
Technical Specialist
Role ( Job Role )
Customer Service Representative
Employment Type
Full-Time
Contract type
Regular
Position Type
Early Professional
Travel Required
No Travel
Company
(Y030) Kyndryl Solutions Private Limited
Is this role a commissionable/sales incentive based position?
No
This post is listed Under Bengaluru jobs
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