Contact Center Executive Job Vacancy in Client of Genisys Employee Management Services Indore, Madhya Pradesh – Latest Jobs in Indore, Madhya Pradesh
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Company Name : Client of Genisys Employee Management Services
Location : Indore, Madhya Pradesh
Position : Contact Center Executive
Job Description : What you might be doing on a typical day:Receive and respond to customer inquiries concerns over email, chat or the webMaintain and support customer cases and inquiries through satisfactory completionWow customers with your ability to answer their questions and solve their problems with professionalismUltimately you will provide excellent customer service that keeps the customer coming backOnline Customer Service Champions, like you, receive:Fun, talented and witty teammatesKnowledgeable, supportive and engaged leadershipFamily-friendly environmentCareer-growth and lots of learning opportunities for aspiring mindsDiverse, inclusive and community-minded organizationAnd yes…all the competitive pay and benefits that’d you’d expect (and some that just might surprise you)The basic stuff you’ll need:Superior customer service skills and team workAbility to solve complex situational problems and independently make decisions based on available information and experienceExceptional written business communication skillsComputer savvy with Microsoft office skillsHigher secondary school certification required, college degree preferredThe passion and drive to make a differenceExperience in a service industry such as BPO, call center, hospitality, retail or other customer service-oriented organization preferredShould have a broadband connection with minimum speed of 15 MBPS.Job Type: Full-timeSalary: Up to ₹25,000.00 per monthBenefits:Internet reimbursementProvident FundSchedule:Monday to FridayMorning shiftNight shiftRotational shiftUK shiftUS shiftSupplemental Pay:Overtime payPerformance bonusExperience:total work: 1 year (Preferred)Work Remotely:Yes
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