ADMISSIONS ASSISTANT Job Vacancy in House of Hope Salt Lake City, UT 84102 – Latest Jobs in Salt Lake City, UT 84102
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Company Name : House of Hope
Location : Salt Lake City, UT 84102
Position : ADMISSIONS ASSISTANT
Job Description : Job Description:
House of Hope (HOH), a local nonprofit, empowers women, strengthens families, and promotes recovery in our community. As Utah’s oldest treatment center, we have a long legacy of employing staff who are dedicated to the mission of spreading hope, nurturing healing, and encouraging personal growth in our colleagues, our clients, and our organization. We offer a culture of camaraderie, creativity, and collaboration as we work collectively to make a difference in the lives of the families we serve.
This position offers a great balance of administrative work and client interaction with the primary goal of assisting women seeking treatment at (or those seeking to refer them to) House of Hope. The best applicant would be a person who values a mission-driven non-profit organization that places a high value on personal and professional growth.
The successful House of Hope Applicant will:
Answer questions about the program in a welcoming and motivating manner to individuals who may be feeling high levels of stress or uncertainty
Facilitate intakes including forming a relationship with clients, thoroughly completing required paperwork, and managing a healthy transition into residential or outpatient treatment at HOH
Present positive public relations during admission calls and in conducting the initial screenings of potential clients seeking substance abuse treatment
Ascertain insurance coverage, schedule assessments, and intake appointments
Facilitate referrals to various treatment communities
Assist clients in applying for appropriate documentation, when necessary, including birth certificates, etc.
Manage client data and documentation into the clinical record management and billing system
Provide community outreach and education to individuals and agencies about HOH’s continuum of services
Maintain familiarity with local organizations and resources
Assist with various other duties and special projects on an as-needed basis for the team or organization
Do these qualifications match your education, experience, and skillset?
Seeking a position in a mission-driven nonprofit organization for families
Basic understanding of substance use disorders (SUD) and mental health challenges that women face including trauma-informed care, cultural competency, and gender-specific issues of women entering treatment alone or with children
Excellent communication skills in working with diverse populations with various needs as well as multiple agencies and organizational departments
Proficient at verbal and written communication skills as well as professional telephone and email communication
Enjoys problem-solving, multi-tasking, and can manage multiple projects simultaneously with a dedicated attention to detail
Self-motivated and demonstrates initiative in developing schedule and processes to accomplish departmental and organizational goals
Resolves conflicts with clients, agencies, and co-workers with direct, professional, and calm manner
Proficient computer skills, especially in MS Office with expertise in Microsoft Excel and Word in order to create and maintain Excel spreadsheets must be experienced and proficient with formulas, tables, and formatting
Work calmly under deadlines with proficient stress and time management and ability to be flexible with change in a fast-paced environment
Enjoys a job with a lot of variety and in working with many different styles
Values healthy direct communication; accepts and gives feedback professionally; forms relationships with those who are struggling with many challenges in a compassionate and assertive manner
Additional Information: Hours/Schedule:
Fulltime, 40 hours/week
M-F, 8:30AM – 5:00PM
Wages/Benefits:
$16.00 – $18.00/hour, depending on experience
Full benefits package, including:
Health insurance (90% of employee premium paid)
Dental insurance (100% of employee premium paid)
Vision insurance available (at 100% employee cost)
2x salary life insurance policy (no cost to employee)
Paid holidays, sick, and vacation (equivalent to 30+ days per year)
Long-term disability (no cost to employee)
401(k) dollar-for-dollar match up to 5% after one year of employment (with vesting schedule)
Employee recognition and other incentives are available
$16 – $18
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