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Company Name : Vodafone Idea
Location : Kolkata, West Bengal
Position : AGM-Tool based Optimization
Job Description : Job Req ID: 26535
Location:
Kolkata, IN
Function: Technology/ IOT/Cloud
About:
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
Role
TM – Tool Based Optimization
Job Level/ Designation
M2
Function / Department
Technology/Quality
Location
Hiring Manager
Job Purpose
This role is responsible for supporting the Network Quality function by optimal and effective use of all the Network Performance, Optimization and Experience management tools to provide superior Voice and Data experience to the customer.
Key Result Areas/Accountabilities
Responsible for overall administration of all the Performance/Experience monitoring and optimization tools in respective circle, including drive testing tools.
Routine monitoring of all the network changes performed by SON and closely coordinate with the Central SON team in parametric tuning for optimal network experience
Effective routine use of Geo-location tools in trouble shooting network/customer issues, analysis of 3G/4G network coverage tropology, interference metrics, in-building coverage, traffic distribution, handover, handset analytics etc
AFP using SCHMA and Scrambling Code/PCI planning using tools
Geo-location Tools
HNI / Enterprise customer performance monitoring
Coordination with Zonal optimization team in sharing the insight from tools and supporting them in experience improvement initiatives
Core Competencies, Knowledge, Experience
In-depth technical knowledge in radio network parameters & optimization (2G/3G/4G/VoLTE)
Excellent domain knowledge and on- field optimization experience
Hands on experience with tools like Arieso, TEMS, NEMO, Atoll, Ultima Forte etc
Very good analytical skills to trouble shoot network quality KPI degradation/ customer complaints
People management capability, very good cross functional co-ordination.
Must have technical / professional qualifications
B.Tech Electronics and Telecommunications with 8+ years of experience
Role
TM – Tool Based Optimization
Job Level/ Designation
M2
Function / Department
Technology/Quality
Location
Hiring Manager
Job Purpose
This role is responsible for supporting the Network Quality function by optimal and effective use of all the Network Performance, Optimization and Experience management tools to provide superior Voice and Data experience to the customer.
Key Result Areas/Accountabilities
Responsible for overall administration of all the Performance/Experience monitoring and optimization tools in respective circle, including drive testing tools.
Routine monitoring of all the network changes performed by SON and closely coordinate with the Central SON team in parametric tuning for optimal network experience
Effective routine use of Geo-location tools in trouble shooting network/customer issues, analysis of 3G/4G network coverage tropology, interference metrics, in-building coverage, traffic distribution, handover, handset analytics etc
AFP using SCHMA and Scrambling Code/PCI planning using tools
Geo-location Tools
HNI / Enterprise customer performance monitoring
Coordination with Zonal optimization team in sharing the insight from tools and supporting them in experience improvement initiatives
Core Competencies, Knowledge, Experience
In-depth technical knowledge in radio network parameters & optimization (2G/3G/4G/VoLTE)
Excellent domain knowledge and on- field optimization experience
Hands on experience with tools like Arieso, TEMS, NEMO, Atoll, Ultima Forte etc
Very good analytical skills to trouble shoot network quality KPI degradation/ customer complaints
People management capability, very good cross functional co-ordination.
Must have technical / professional qualifications
B.Tech Electronics and Telecommunications with 8+ years of experience
Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership
This post is listed Under Kolkata jobs
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