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Company Name : ACG
Location : Mumbai, Maharashtra
Position : CSR-Sales (Exports)
Job Description : Group Company
ACG Pharmapack Pvt Ltd.
Strategic and planning
Monitor end to end supply chain of products to ensure customer satisfaction.
Error free Order booking within 1-2 days from the date of clear PO.Follow up with customers for collection of payments to maintain DSO & submit daily update Sales head (exports).To keep track of dispatch date for commercial orders and sample orders and proactively follow up with factory to ensure that the orders are dispatched on time. If there are any deviations, then proactively inform to sales manager/customer and take corrective actions to resolve.Control and Manages key business metrics like DOH and DSO as per budget.Monitor despatches / Sales Hold at respective locations.
Communicate to internal & external customers on the updates on timely basis.Log customer complaints and ensure closure of complaints / queries as per agreed timelines.
Ensure updation of SAP database including Customer Master, Product Master for error free transactions.
Provide information to Sales Managers regarding sales quantity, values, ASPs for preparing monthly MIS report.Ensure timely invoicing for shipments.
Key Result Areas
Achieve budgeted Volume & ValuesAchieve budgeted DSO & DOHOn time despatch of ordersTimey closure of customer complaintsManage efficiently inventory in order to ensure that there is no old stock and supply product with quick lead times
Sales & MarketingSupply Chain ManagementQualityOperationsCustomers/Slitter partnerACG warehouse teamACG group companies
Educational and Experience Requirements
Graduate with 4-6 years of work experience.
Technical Competencies & Personas
Knowledge of SAP
Product and process knowledge
Logistics & commercial aspects for Exports region
Sales Process Management
Has the candidate displayed any of the Values (Caring/Collaborative/Progressive) during the discussions?
This post is listed Under Mumbai jobs
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