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Company Name : DST Systems
Location : Hyderabad, Telangana
Position : Health Care Call Center Representative II
Job Description : Job Description for Health Care Call Center Representative II, DSTWS, India
1. Designation: Health Care Call Center Representative II
2. Role: Team Member – DSTWS
3. Location: Hyderabad
4. Reporting: Manager Operations
5. Experience: 0 – 2 Years experienced professional in ITES industry with Healthcare experience (International voice process)
6. Compensation:
7. Job Description: Responsible for making calls to providers to verify the services incurred and to do the follow-up process to obtain the required information. Overall responsible and accountable for the allocated tasks in the project. This includes following activities
Accomplish the task with required quality in the given timelines;
Adhere to the team norms for making the overall team a cohesive one.
Work with Lead / supervisor on tasks, in gathering pertinent information from subject matter experts
Understand the project objectives and contribute towards the achievement.
Completing tasks with high quality of deliverables;
8. Profile: The candidate should have following
8a. Essential
Graduate/Post Graduate from a reputed institute with good command in English language.
Good Typing and Analytical skills
International Exposure would be an added benefit though the candidate must have worked with International clients during the course of his / her experience.
Excellent communication skills, assertive, great attitude and team player
8b. Desired
Knowledge of US Healthcare or Long term care insurance
Location:
Hyderabad Andhra Pradesh
SS&C is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here . SS&C is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.
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