Intern Job Vacancy in Sophos Ahmedabad, Gujarat – Latest Jobs in Ahmedabad, Gujarat

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Job Description : Ahmedabad, India OfficeInformation TechnologyJob Requisition Number: ININ69Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos has major hubs around the globe. More information is available at www.sophos.comRole SummaryWorking as part of the Global Service Management Team this role will have specific responsibility for the effective management and improvement of the Incident Management and Service Request Processes.What You Will DoSupport PC hardware components, desktop operating system software, and application software.Perform standard Image Deployment processPerform minor repairs to equipment and arrange for other servicing needs.Identify and report system issues to vendors. Monitor and test resolution of those issues sent to vendors. Communicating with vendor for warranty claims.Perform Asset Check and InventoryContribute to Sophos Technical Documentation and can provide user training for basic hardware and software use.Provides reports to immediate superior on daily tasks and activitiesPerforms other functions and requests assigned by immediate superiorWhat You Will BringKnowledgeable on different Operating System (Win10, MacOS)Minimum of six months paid or volunteer work experience with computer desktop support in a networked environment for a small to mid-sized organization.Must be available to work a minimum of 10-16 hours per week.Must be available and willing to commit at least six (6) months initially for an internship.Must be pursuing an undergraduate or graduate level degree in a computer related fieldA basic understanding of computer network cabling and network file and print services.Must be able to lift 25 pounds.Ability to prioritize tasks and efficiently manage time.Good oral and written communications skillsAbility to respond effectively to inquiries or complaintsAbility to develop, maintain, and promote strong internal and external relationshipsWhat’s Great About Sophos?Our people are what makes Sophos special – we demonstrate shared vision, talent, innovation, and creativity, all of which are accompanied by a great sense of fun and team spirit.Employee-led diversity and inclusion groups that build community within Sophos and provide internal education and advocacy (eg. Sophos Women in Tech group to improve gender parity, encourage gender-balanced leadership, and support career progression at Sophos)Sophos Environment Network and employee challenges to contribute to sustainability and reduce our environmental footprintAnnual commitment to charity and fundraising across our global sites and volunteer days for employees to give back to local communitiesGlobal trivia competitions to keep our minds sharpGlobal Mental Health days off work for all Sophos to help employees relax and rechargeMonthly employee wellbeing webinars and training to support employee health and wellbeingEmployee rewards and thanks, such as our free annual subscription to CalmOur Commitment To YouWe’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants that can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunites at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos’ data protection practices, please contact Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don’t have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.Job Type: Internship

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