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Company Name : Kyndryl
Location : Mumbai, Maharashtra
Position : SFG
Job Description : 517080BR
Why Kyndryl
Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.
Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.
For further information on privacy, please visit www.kyndryl.com/privacy.
Your Role and Responsibilities
L3 SFG Administrator will provide support in implementing solutions and troubleshooting issues related to SFG suit. It includes definition and execution of best practice standards for the technical administration and operations team. If you are seeking a challenging role opportunity that leverages cloud based deployments, has responsibility for a critical enterprise platform and provides a key customer management function, then this role is for you
Responsibilities:
Responsible for handling relevant technologies is must (Sterling File Gateway, Sterlinf Integrator, Sterling Secure Proxy, Sterling Perimeter Server, Control Centre, Red Hat EL7)
Configuring Network adapters
Troubleshooting transactions, file transfer failures and issue resolution
Support for multiple operating systems including UNIX, Windows NT/2000, Linux, IBM z/OS & iSeries.
Understanding of PGP and how its implemented with SFG
Troubleshooting dashboard issues and system performance tuning
Monitor performance and execution of files managed through platform; respond to and troubleshoot problems
Analyse root causes of operational malfunctions and provide resolutions
Handle escalated issues and follow-up on outstanding issues promptly
Ensure compliance and alignment with security and audit requirements
Recommend process improvements to improve operational efficiency and cost-effectiveness.
Maintain daily logs of operational issues and maintenance activities; Contribute to business meetings and report on issue status
Address customer issues promptly and accurately
Apply ITIL methodologies
Required Technical and Professional Expertise
Minimum 10 – 12 years of shown experience with SFG infrastructure
Extensive knowledge on SFG suit
Experience in interacting with kyndryl support for issue resolution.
Should be able to troubleshoot and manage on System level
Ability to check logs for issues
To be able to do installations of Sterling Products and configure them.
Setup parameters in SI/SFG and support communication
Working knowledge in file transfer protocols including HTTPs , SFTP.
Should have BPML development knowledge
Preferred Technical and Professional Experience
You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Demonstrable experience in handling large end user setups IT Industry
Required Education
Bachelor’s Degree
Preferred Education
Master’s Degree
Country/Region
India
State / Province
MAHARASHTRA
City / Township / Village
Mumbai
Being You @ Kyndryl
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Other things to know
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Primary job category
Technical Specialist
Role ( Job Role )
Computer Operator
Employment Type
Full-Time
Contract type
Regular
Position Type
Early Professional
Travel Required
No Travel
Company
(Y030) Kyndryl Solutions Private Limited
Is this role a commissionable/sales incentive based position?
No
This post is listed Under Mumbai jobs
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