Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : SirsiDynix
Location : Lehi, UT 84043
Position : Billing Specialist
Job Description : The Billing Specialist is a key member of the Accounting team who will contribute to customer retention through administration of the renewals process and liaising between customers and departments. This position will allow for remote work within the US.Essential FunctionsMaintain each customer’s maintenance records through a process of tracking customer purchased products from the point of purchase through the end of lifeConduct contract renewals of specialty accounts including product and user changes to contractsAble to demonstrate an in-depth understanding of the project workflow from a quote, to opportunity, to sales order, to invoice, and working knowledge of the systems used throughout the various phases of the project workflowProcess and convert ILS project and add-on sales quotes to customer ordersVerify the accuracy of orders and contracts to ensure they agree with the customer’s purchase order or signed agreementProcess and prepare customer maintenance renewal audits accurately and in a timely mannerRequired to meet minimum departmental expectations for speed and accuracyPartner with the representatives in the Sales and Legal departments to ensure that each order complies with the Company’s payment terms and discounting policy. Resolve any issues in a timely mannerCommunicate with customers and other employees within the company (sales, operations, client care, contracts, and finance) to assist in resolving any issues that could impact maintenance or result in the delay/non-payment of an invoiceProvide support to sales representatives as it relates to potential and booked orders, customer order changes and general order informationAssist with special projects as assignedCoordinate with order management to meet or exceed customer expectationsAdditional responsibilitiesComplete special project assignmentsAssist in collection problem resolution when neededAssist in the development of documentation, policies, procedures, correspondence and other business applications that increase departmental productivityUse available opportunities to train and mentor peersContinuously strives for top performance, knowledge improvements, and work flow efficienciesKnowledge and SkillsEager to learn new skills and adapt to change. Ask frequent questions to ensure in-depth knowledge of process and impact on other departments and the entire companyTechnical aptitude, familiar in MS Office Excel and Word. Accounting software experience a plusAbility to problem-solveEffective decision-making and follow-through, ability to effectively communicate process/rules to internal/external customersSelf-motivated, responsible, detail oriented, and highly skilled at multi-taskingAbility to prosper in a team environment and as an individual contributorSuccessful communicator (voice mail, e-mail, fax, direct phone or in person on a daily basis)Able to work under deadlines and time constraintsAble to write, maintain and follow detailed policies and proceduresFamiliarity with simple legal terminology found in customer terms and conditions, contracts and financing documentsAbility to work overtime as necessary particularly at month, quarter and year-end as requiredEducationAssociates Degree in accounting or business preferredExperience6-12 months previous order processing, data entry, or sales administration preferred. Previous experience with Great Plains or a similar enterprise wide ERP system preferredAbout SirsiDynixAt SirsiDynix, we make software for libraries. Libraries buy books from vendors, keep track of the books in their systems, and distribute the books to library users. The software we build helps them do that (and a lot more). We make products that:Give libraries the power of cloud computingMake it easy for library users to check out ebooksLet libraries use new technology like tablets and smartphonesMake searching the library as easy as searching Google or AmazonGive libraries innovative ways to increase budgets by offering new servicesWe help more than 23,000 libraries answer the questions posed by new technology and changes in society. Are you ready to join us?SirsiDynix is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, gender expression, veteran status, sex, or age and will not be discriminated against on the basis of disability. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees.Job Type: Full-time
This post is listed Under Utah jobs
Disclaimer : Localpublic.in works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company