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Company Name : Reynolds and Reynolds
Location : Draper, UT
Position : Customer Support Representative
Job Description : POSITION DESCRIPTION: As a Customer Support Representative you will be responsible for maintaining and supporting federal, state and lender-specific mortgage documents using our software. You will make updates to our products to ensure government compliance and client satisfaction. You will also be responsible for providing customer support and assistance as needed. Other responsibilities could include supporting the sales department and troubleshooting customer’s technical issues. This opportunity will involve problem solving, critical thinking, and working with others on a daily basis.REQUIREMENTS: Associates degree or equivalent experienceExceptional attention to detailExcellent communication skills – both written and verbalStrong analytical and problem solving skillsTroubleshooting and Mortgage industry experience preferredBENEFITS: We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:Medical, dental, vision, and life insurance401(k) with up to 6% matchingProfessional development and trainingPromotion from withinPaid vacation and sick daysEight paid holidaysReferral bonuses with the opportunity to earn up to $7,000 per hireAssociate discounts for cell phones, cars, computers, entertainment, and much moreABOUT OUR COMPANY: The Reynolds and Reynolds Company provides documents and compliance systems for the mortgage industry. Services include electronic signatures, closing documents, initial disclosures and integration with loan origination systems.Established in 1866, Reynolds and Reynolds offers the Retail Management System – a complete suite of products and services for automotive dealerships. Reynolds solutions are built as one, to work as one, for all areas of the dealership. While headquartered in Dayton, Ohio, Reynolds has offices all over the world, employing more than 4,300 associates. We offer a variety of opportunities: Energizing projects, high-powered teaming, constant learning, and professional growth.Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.Reynolds and Reynolds encourages applicants of all ages and experience to apply, as we do not discriminate on the basis of age.Job Type: Full-timeSchedule:Monday to FridayWork Location: One location
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