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Company Name : Standard Chartered
Location : Mumbai, Maharashtra
Position : Lending Operations
Job Description : Job: Operations
Primary Location: Asia-India-Mumbai
Employee Status: Permanent
Posting Date: 12/Jan/2022, 6:00:09 AM
Unposting Date: Ongoing
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Ensure accurate posting of transactions in ebbs, e-branch and PSGL within self allotted authorities and for over limit after obtaining the necessary approvals with appropriate vouchers signed off.
Ensure accurate updation of transactions in ESDS application.
Ensure error free processing for all S2O application, Account opening process assigned to your job role and avoid any operational loss.
Ensure processing & adherence to internal/external policies while reviewing/verifying documents pertaining to Loans, Account Opening and Disbursal related processes.
Adherence to the RBI/Regulatory guidelines in case of NR, FCY, and CDD while transaction postings.
Ensure proper updation of all registers/system updation on a daily basis as applicable.
Record Archival as per laid down process/timelines.
Maintain and provide MIS data correctly and promptly to the concerned.
Timely resolution of customer queries
Accurate and timely customer reporting being client-focused
Understands customers’ requirements, able to apply them and guide others
Control and Risk Mitigation
Adhere to laid out processes and procedures while completing process actions
Ensure to achieve at least satisfactory rating in all groups / external / internal audit / service quality audits.
Comply with Group Money Laundering Prevention Policy and CDD Policies/Procedures to the extent applicable and reporting all suspicious Transactions to the Line Manager.
Ensure adherence of BCSBI, Compensation Policy, Cheque Collection Policy guidelines and any other Group company policy.
Inculcate the practice of doing Right the First Time ( FTR)
Identify errors and omissions resulting from routine process actions and proactively mitigates
Ensure appropriate and adequate documentation is in place for process actions
Priorities and schedule own work accordingly to meet workload peaks and troughs
Communicate own work plan issues and escalates potential bottle-necks
Help team leader for extended periods proactively
Provide team leader with potential solutions to capacity constraints
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead the India – Lending operations West Team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Number, accuracy and speed of transactions processed within guidelines/ standards
Meeting individual service targets
Error rates, especially those leading to operational losses Throughput vs own capacity
Ideas that lead to process improvements (cost, time, service improvement)
Turnaround time on resolution
Our Ideal Candidate
Graduate from any stream
Preferred experience in Operations section of the bank
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.
This post is listed Under Mumbai jobs
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