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Company Name : SOFITEL
Location : Mumbai, Maharashtra
Position : Receiving Supervisor
Job Description : OBJECTIVE:
Every Sofitel team member is an Ambassador. An Ambassador represents Sofitel’s brand and its values, at all times. The Sofitel Ambassador will establish relationships and foremost, the Sofitel Ambassador will deliver an exceptional guest experience and promote French excellence.
Financial and Revenue Responsibilities
Respect the policies and procedures implemented on the process of receiving.
To check thoroughly the items received and tally the same along with the purchase order for the received quantity.
To check the received liquor has proper excise stamp and invoicing to meet the excise requirements.
To undertake any reasonable tasks and secondary duties as assigned by the Director of Finance or Assistant Financial Controller.
Support and encourage the objective of cost control and maintain traces for audit.
Maintain records for municipality and local authority requirements.
Update the purchasing manager and the Executive Chef on rejected deliveries, short supplies and non-supply of products for alternative actions.
Ensure the quality, quantity; prices and shelf-life of the incoming supplies are according to the purchase orders.
Where appropriate obtain specialist opinion on the quality of the supply from department concern.
Secure the product received on behalf of the hotel and arranged deliver of them to respective department or stores without delays.
Create credit notes where appropriate.
Documentation of hotel properties returned, send out for repairs and refilling etc.; and follow-up on their return.
Update the accounts payable with all supporting at the end of the day.
Maintain updated documents related to supplies on order in file and in the inventory system.
Assist the Cost Controller for month-end inventories and their reconciliations.
Assist the Cost Controller in administration of the Inventory system.
To assist in carrying out quarterly, bi-yearly, yearly inventory of operating equipment.
To ensure that an efficient and accurate filing system, both manual as well as electronically is maintained at all times.
To keep and to safeguard all financial documents.
To maintain a good rapport and working relationship with staff in the department colleagues and all other departments.
To respond to any changes in the Accounting & Finance function as dictated by the hotel.
To project at all times a positive and motivated attitude and exercise self-control.
To ensure that the Place of Work and surrounding area is kept clean and organized at all times.
Training and Human Resources
Ensure wherever possible that employees are provided with a work place free of discrimination, harassment and victimisation.
Treat complaints of harassment and discrimination promptly and confidentially.
Treat customers and colleagues from all cultural groups with respect and sensitivity.
Identify and deal with issues which may cause cross cultural conflict or misunderstanding.
Guest Service Responsibilities
All ambassadors are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.
All ambassadors may be assigned to other duties in the hotel as and when required by business levels.
Health and Safety
Ensure that all potential and real Hazards are reported immediately and rectified
Be fully conversant with all departmental Fire, Emergency and Bomb procedures
Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees
Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.
Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others
Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution.
Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Accor Internet and Email policy
Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
To be fully conversant with:
Hotel fire procedures
Hotel security procedures
Hotel Health and Safety policy and procedures
Hotel Facilities and attractions
Hotel standards of operation and departmental procedures
Sofitel Keys of Luxury and Appearance guidelines
Sofitel “BE Magnifique” vision and its corresponding strategies
Methods of accepted payment of the company
Short and long term company marketing promotions
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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