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Company Name : BambooHR
Location : Lindon, UT 84042
Position : Salesforce Administrator (Remote)
Job Description : About Us
Our mission is simple: we want to set people free to do meaningful work. People love our software—and it turns out that people love working here too. We’ve been recognized as a “Best Company to Work For” and we’re proud of our team for creating software that makes an impact in the lives of HR pros and employees all over the world.
What You’ll Do
First, let us tell you a few neat things about this position. Drum roll please…We have not hired for this position in over 3 years – meaning, it’s something that does not come around every day. Plus, our structure of Salesforce Administration is entirely different from most places. You do not report into Sales Operations, in fact, you do not report into Sales at all; you actually would report into the Technical Operations department which is under our centralized Business Operations umbrella. This is an impactful differentiator for a number of reasons – your time is protected (the goal is to have more time for proactive projects than what you spend on reactive ad hoc tasks), you are a partner rather than a support-function to the many internal stakeholders you work with (sales, marketing, operations groups), AND finally – being in Technical Operations enables you to help make Salesforce the platform technology we utilize it as (SalesCloud, ServiceCloud, etc.) by lessening conflicting department-specific priorities. If all that fun stuff wasn’t eye-catching enough, let’s just call out two more things. You will have work life balance in this role (not a joke, we’re for reals), and the way we utilize Salesforce and our many integrations (Greenhouse, NetSuite, Marketo, etc.) means you will get exposure and gain technical know-how that takes some many years due to being siloed.
Now onto the specifics! As a Salesforce Administrator you will manage the Salesforce application, configuring integrations, creating and managing custom fields and objects, and maintaining data cleanliness. In addition, you will partner with the other operations teams in BizOps to create new processes as well as add enhancements to existing processes. Salesforce is one of our main platform technologies and the big goal is to have a 360 view of all the data to make our customer and employee experience as efficient and effective as possible.
You will:
Provide day-to day end user support of Salesforce.com including providing best practices and tips on Salesforce usage (training and documentation as necessary)
Perform administrator functions in Lightning such as user management, profiles, roles, permissions, rules, assignment rules, queues, licenses, capacity and storage management
Manage and customize dashboards, reports, forms templates, page layouts, flows, and approvals, create and maintain custom objects, object relationships, standard and custom fields
Integrate, manage and maintain third party apps and make recommendations on tools that will provide better user experience and efficiency
Stay current with Salesforce releases and corresponding documentation and provide new functionality and solutions as needed
Contribute to strategic and impactful projects (including project meetings, research, scoping time, documentation, building flows in Lucidcharts, etc.)
Plan sprints in Wrike to work towards continuous improvement and organization of work
What You Need to Get the Job Done
Salesforce Administrator Certification preferred, but quality of experience is more important to us
2-5 years of experience in a Salesforce Admin capacity (this is an intermediate level role)
Salesforce.com skills including Salesforce Flow Builder and intermediate logic skills (nested IF/THEN statements and other functions)
You have great project management skills, including the ability to navigate stakeholder relationships and expectations
Time management might as well be your middle name (you have the ability to multi-task between projects and daily fixes)
Manipulating data in Excel/Google Sheets is quite fun to you!
You often find yourself oddly calm and collected in times of frustration and pressure
Problem solving skills come naturally to you; in fact, the more complex the better – you enjoy a challenge!
What Will Make Us REALLY Love You
You have extreme knowledge of the inner workings of Salesforce
The ability to turn almost any idea into a working product with little oversight is one of your strengths
Not only can you function as a contributor to a project, but you also have experience leading and driving projects
You have the ability to communicate technical info to both technical and non-technical audiences (written and verbally)
Intermediate business analysis skills – you are able to look at processes and how data flows, and understand the business value of decisions
What You’ll Love About Us
Great Company Culture. We’ve been recognized by multiple organizations like Inc, Salt Lake Tribune, Glassdoor, & Comparably for our great workplace culture.
Make an Impact. We care about your individuality by giving you freedom to grow and create within the company, regardless of your position.
Rest and Relaxation. 4 weeks paid time off, 11 paid holidays, and we pay you to go on vacation (ask us about this)!
Health Benefits. Medical with HSA and FSA options, dental, and vision.
Prepare for the Future. 401(k) with a generous company match, access to a personal financial planner, and both legal and life insurance.
Financial Peace University. We pay for a one year subscription and you walk away with financial savvy and a bonus.
Give back. Get paid to give your time to the community: ask us about this!
Educational Benefits. Whether you are a previous student, or currently enrolled in higher education, we can help cover some of those expenses.
Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location.
An Equal Opportunity Employer-M/F/D/V
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.
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