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Company Name : Sam’s Club
Location : Harrisburg, PA 17111
Position : Merchandise Lead
Job Description : Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-servicetechnology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting thecompany’s products and services.Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals andfeedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches andtechniques to ensure member complaints and issues are resolved according to company guidelines; ensuring compliance with company policies andprocedures; supporting the Open Door Policy; and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.Receives and stocks supplies and merchandise from distribution centers and vendors throughout the facility and organizes and maintains the salesfloor by utilizing equipment, merchandising, and completing paperwork, logs, and other required documentation according to company policies andprocedures.Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for forklift spotting andhandling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations tomanagement.Ensures maintenance of the sales floor and merchandise presentation in accordance with company policies and procedures by properly handlingclaims and returns; zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removingdamaged goods; signing and pricing merchandise according to company policies and procedures; identifying shrink and damages; and securingfragile and high-shrink merchandise.Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed according tocompany policies and procedures; merchandising area categories; and stocking, zoning, and cleaning all departments.Oversees the picking and staging of club pick up orders throughout the day; and ensuring products are selected and staged according to companypolicy and procedures.Job Type: Full-timePay: $19.00 – $22.00 per hourBenefits:401(k)401(k) matchingDental insuranceHealth insurancePaid time offVision insuranceSchedule:8 hour shiftDay shiftHolidaysMonday to FridayWeekend availabilitySupplemental Pay:Bonus payAbility to commute/relocate:Harrisburg, PA 17111: Reliably commute or planning to relocate before starting work (Required)License/Certification:Driver’s License (Preferred)Willingness to travel:25% (Preferred)Work Location: One location
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