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Company Name : Nexeo HR
Location : Logan, UT
Position : Customer Service- Work From Home
Job Description : Nexeo HR is currently seeking full-time and part-time tech support workers to work from home. Individuals must demonstrate troubleshooting skills. Candidates will resolve technical problems related to Internet and other general account inquiries over the phone in a single customer interaction to maximize the customer experience, while demonstrating the ability to articulate relevant information. Starting pay is $14-$18/hr. Candidate must be living in Utah or Idaho.ResponsibilitiesOpen/Create and close tickets, and maintain necessary recordsBuild rapport with customers and peers to enhance customer experienceIndividual must be punctual and have a good attendance historyProvide a seamless member experience through documenting call details and new account information into the computer systemCompleting any forms required to request action by other departments.QualificationsMust be able to identify and troubleshoot customer problems/concernsMust be able to multi-task across a variety of interfaces to fulfill orders.Have strong communication skills, both verbally and writtenIndividual must be punctual and have a good attendance historyMust be able to demonstrate proficiency in typing (30+ WPM) and grammarCandidate must be living in Utah or IdahoCandidate must be able to travel to Logan, Utah for one-time pick up of equipmentSchedules9:30am-6pm (FT)12pm-6pm (PT)2pm-6pm (PT)2pm-10pm (FT)4pm-10pm (PT)6pm-10pm (PT)Pay$14-$18 per hourNexeo BenefitsMedical, Dental, Vision, Limited Life, Short-Term DisabilityRefer a Friend Bonus | Other Financial Incentives (Bonuses)Weekly Pay | Direct Deposit | Rapid Pay CardSocial Media Giveaway (Amazon gift cards, etc.)Employee of the MonthHassle-Free Job Search: A Nexeo Recruiter is always available to assist you.Questions?Stop by or Call our Office Today!With 100+ jobs available, we’re sure to find a job for you1476 North Main StreetNorth Logan, Utah 84341(P) (435) 363-9263Nexeo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics. In addition to federal law requirements, Nexeo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Nexeo expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.Remote | Customer Service | Home based | At home | Customer Service RepresentativeINDLOJob Type: Full-timePay: $14.00 – $18.00 per hourWork Location: One location
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