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Company Name : Circle and Square
Location : Spanish Fork, UT 84660
Position : Customer Emails & Order Management
Job Description : About usCircle and Square decor is a family owned and operated small business. We create personalized home and wedding decor pieces for customers around the world, while making the world we all live in a better place. Each customer order has a purpose – we donate a portion of order proceeds to a different charity every month. Here at Circle & Square decor, we believe everyone and everything has a purpose and opportunity to do good in the world…whether that’s crafting a piece that helps a house feel more like home or giving a helping hand to charities that make our earth a better home for others.https://www.instagram.com/circleandsquare.decor/For Immediate Hire, Year-Round Position Only (not just a school semester position.) We’re growing again and need a new team member! We’re looking for a fast-paced individual who loves knowing they make a difference in the place they work and loves small businesses. An individual looking to grow with a business! At Circle & Square Decor, we create custom family calendars & other decor.This isn’t a customer-facing position nor an over-the-phone position – we’re an online only business : ) We need a hard working, dedicated person who is excited to work along side us.Saturday hours are available during our busy seasons (Fall/Winter).Snacks and stocked lunchroom is provided every day. Opportunity to go full-time in the future as we continue to grow, as well as leadership opportunities.You’ll be a good fit for our Team if: You’re a computer savvy person (savvy as in, good at figuring out how to navigate a website well and good at figuring out/catching on to learning new programs)Quick Keyboard TyperDetail OrientedGood at asking questions when instructions/specifications are not clear.Looking for a year-round positionMain ResponsibilitiesOccasionally quality check the designs and verify they were correctly done.Help take care of our customers via email by providing excellent quality and fast service. Duties include: answering product questions, and helping someone with their custom project (custom work is our specialty).Communicate with warehouse team on late orders or customer changes to existing orders.Commit to a shift and arrive on time.Additional ResponsibilitiesFlexible to do other tasks if needed to keep everything running smooth. We’re all a team and help each other out in getting things done! Whether that be helping organize supplies, create shipping labels, fulfill physical orders, etc.Position QualificationsHard worker and flexibility in roles (we are still a growing startup business, so sometimes we’ll need to work as a team to assemble products instead of design or answer emails, etc)Must be able to read and comprehend English instructions on orders.Must be able to communicate and work well with team.Must have a natural inclination with using computers.Must have great attention to detail, even with repetitive processes.Must be able to follow instructions, both written and verbal.Must be able to work under deadlines and quotas.Pay is DOE. Experience is preferred but not required!Job Type: Part-timePay: $14.00 – $20.00 per hourBenefits:Employee discountFlexible scheduleSchedule:Day shiftMonday to FridayNo nightsCOVID-19 considerations:Since we are a small startup there are usually only 2 to 3 of our team there at once in the design/support team area. Our physical order fulfillment team is in another room.Application Question(s):What motivates you other than a paycheck and what interests you most in working for Circle and Square decor?Please note: this is not a remote position and is a part-time position (15-20 hours). Willing to hire for 10 hours a week if we hire two new team members! Please confirm your preferred minimum and maximum amount of hours below and any schedule restrictions you have?Experience:Email or Chat Customer Service: 1 year (Required)Work Location: One location
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