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Company Name : JPMorgan Chase Bank, N.A.
Location : Hyderabad, Telangana
Position : Reference Data Operations – Associate
Job Description : Responsibilities Include:
To perform the QA review of the Party Reference data within the applications.
To manage the calibration calls with the Operation teams.
To ensure that all static / reference data is accurately maintained on the system by performing quality checks.
Publish daily/weekly/monthly metrics and KPIs to PRD Senior Management
Ensuring all SOP documents are up to date and changes if any are incorporated in timely manner
SME for all the business processes managed by QA team
Ensure the procedural guidelines are followed & supporting documentation validated prior to action
Proactively resolve open issues and escalations, keeping management in the loop
Liaising and partnering with business partners in a prompt and effective manner.
Maintain MIS report as required.
Maintain accurate volumes
Ensure QA practices are in compliance with relevant risk standards, policies and regulations to maintain an effective control environment.
Effectively listen to issues and assess the underlying client need in order to provide a resolution in a timely and accurate manner.
Qualifications & Competencies required for the role:
Bachelor’s degree with 7-10 years of relevant experience in financial services organization
Strong interpersonal relationship building skills
Experience with MS Excel, MS SharePoint, Business Objects
Good analytical skills
Good communication and presentation skills (verbal and written)
Attention to detail and ability to work independently
Demonstrate problem solving and decision making skills
Ability to perform in a fast paced environment with tight deadlines
Must be a great team player with a high degree of flexibility, prepared to work in a deadline-driven and fast-paced environment
Experience with Quality Assurance team & Knowledge of working with reference data is a plus
Flexible to work in any shifts
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
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