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Company Name : BNP Paribas
Location : Mumbai, Maharashtra
Position : Administrator
Job Description : About BNP Paribas Group:
BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.
About Businessline/Function :
ISPL provides centralised services to BNP Paribas globally.
The Identity Access Management (IAM) – Operations team implements IT Security access controls for application user accounts and is responsible for the controlled access management of employees to IT resources including application accounts, domain accounts and account privileges.
Job Title:
Identity Access Management – Operations analyst
Date:
13th Dec 2021
Department:
ISPL
Location:
Infinity Mumbai
Business Line / Function:
Security (Access Right Management)
Reports to:
(Direct)
Grade:
(if applicable)
(Functional)
Number of Direct Reports:
NA
Directorship / Registration:
NA
Position Purpose
The UAC – OPERATIONS team provides end user support for user queries raised around Sailpoint access management, access recertification, request status etc.
The team also serves the weekly/monthly reports and manages data within Sailpoint through valid approvals. Team works closely with other teams i.e. Provisioning team, Recertification, Data Referential, REFOG, FSA, Global Controls, etc. in order to assist the user with an appropriate resolution.
The team currently caters to the APAC, UK, MEA, EU & NAR region users while covering 20*5 hrs support (Including night shift)
Responsibilities
Direct Responsibilities
End User Support – Level1 (Sailpoint)
Handle mailbox, hotlines, service requests, incident tickets and certain Sailpoint queues within the defined TAT
Produces performance reporting (KPI/dashboard)
Assists in onboarding new entitlements, workflows, etc.
User Onboarding in Sailpoint
Bulk uploading of users/accesses
Override HR data in Sailpoint for end user
Co-ordination on urgent requests from end users
Contributing Responsibilities
Assist user in creating and maintaining business roles
Escalate the complex cases/queries to L2 team
Manage peoples data and Organization Units (OUs) in REFOG tool
Manage Functional Role Code (FRC) for UAM tool (Sailpoint) for SOD breaches
Technical & Behavioral Competencies
Good verbal and written communication skills
Strong problem solving skills with attention to detail
Ownership of tasks / issues
Good reporting and monitoring skills
Service delivery focused (Must be able to handle customers in a confident, positive and responsive manner)
Client focused with can do attitude
Good interpersonal skills
Must demonstrate ethical responsibility, maturity, and discretion
Ability to multi-task
Effective time and priority Management
Ability to work autonomously as well as in a team
Proactive approach towards work
Good understanding of financial industry and operating environment is an advantage
Should be willing to work in all shifts and on holidays
Specific Qualifications
Awareness of IAM methodology and principles
Strong understanding of controls in an Identity and Access Management- OPERATIONS environment
Familiarity with the reporting tools such as Business Objects
Competent in Excel to build / develop spreadsheets and analyse data
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Communication skills – oral & written
Active listening
Ability to collaborate / Teamwork
Ability to deliver / Results driven
Transversal Skills: (Please select up to 5 skills)
Ability to understand, explain and support change
Analytical Ability
Ability to develop and adapt a process
Ability to develop and leverage networks
Ability to develop others & improve their skills
Education Level:
Bachelor Degree or equivalent
Experience Level
Choose an item.
Other/Specific Qualifications (if required)
About BNP Paribas Group:
BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.
About Businessline/Function :
ISPL provides centralised services to BNP Paribas globally.
The Identity Access Management (IAM) – Operations team implements IT Security access controls for application user accounts and is responsible for the controlled access management of employees to IT resources including application accounts, domain accounts and account privileges.
Job Title:
Identity Access Management – Operations analyst
Date:
13th Dec 2021
Department:
ISPL
Location:
Infinity Mumbai
Business Line / Function:
Security (Access Right Management)
Reports to:
(Direct)
Grade:
(if applicable)
(Functional)
Number of Direct Reports:
NA
Directorship / Registration:
NA
Position Purpose
The UAC – OPERATIONS team provides end user support for user queries raised around Sailpoint access management, access recertification, request status etc.
The team also serves the weekly/monthly reports and manages data within Sailpoint through valid approvals. Team works closely with other teams i.e. Provisioning team, Recertification, Data Referential, REFOG, FSA, Global Controls, etc. in order to assist the user with an appropriate resolution.
The team currently caters to the APAC, UK, MEA, EU & NAR region users while covering 20*5 hrs support (Including night shift)
Responsibilities
Direct Responsibilities
End User Support – Level1 (Sailpoint)
Handle mailbox, hotlines, service requests, incident tickets and certain Sailpoint queues within the defined TAT
Produces performance reporting (KPI/dashboard)
Assists in onboarding new entitlements, workflows, etc.
User Onboarding in Sailpoint
Bulk uploading of users/accesses
Override HR data in Sailpoint for end user
Co-ordination on urgent requests from end users
Contributing Responsibilities
Assist user in creating and maintaining business roles
Escalate the complex cases/queries to L2 team
Manage peoples data and Organization Units (OUs) in REFOG tool
Manage Functional Role Code (FRC) for UAM tool (Sailpoint) for SOD breaches
Technical & Behavioral Competencies
Good verbal and written communication skills
Strong problem solving skills with attention to detail
Ownership of tasks / issues
Good reporting and monitoring skills
Service delivery focused (Must be able to handle customers in a confident, positive and responsive manner)
Client focused with can do attitude
Good interpersonal skills
Must demonstrate ethical responsibility, maturity, and discretion
Ability to multi-task
Effective time and priority Management
Ability to work autonomously as well as in a team
Proactive approach towards work
Good understanding of financial industry and operating environment is an advantage
Should be willing to work in all shifts and on holidays
Specific Qualifications
Awareness of IAM methodology and principles
Strong understanding of controls in an Identity and Access Management- OPERATIONS environment
Familiarity with the reporting tools such as Business Objects
Competent in Excel to build / develop spreadsheets and analyse data
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Communication skills – oral & written
Active listening
Ability to collaborate / Teamwork
Ability to deliver / Results driven
Transversal Skills: (Please select up to 5 skills)
Ability to understand, explain and support change
Analytical Ability
Ability to develop and adapt a process
Ability to develop and leverage networks
Ability to develop others & improve their skills
Education Level:
Bachelor Degree or equivalent
Experience Level
Choose an item.
Other/Specific Qualifications (if required)
NA
This post is listed Under Mumbai jobs
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