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Company Name : Vodafone Idea
Location : Kolkata, West Bengal
Position : AGM-Optical Operations
Job Description : Job Req ID: 21261
Location:
Kolkata, IN
Function: Technology/ IOT/Cloud
About:
Role
TL Optical Operation
Job Level/ Designation
M2
Function / Department
Technology / Transport
Location – Guwahati
Hiring Manager – Sukumar Das
Job Purpose
Responsible for the network and service availability of Optical network in the circle which covers multiple domains like SDH,PTN,OTN & DWDM and enhance the customer experience
Evolve a collaborative approach with circle and NOC, CODE,COG teams along with partners and vendors so as to build & maintain operational excellence and achieve cost leadership
Drive various partners, OEMs and internal stake holders to ensure that the network and services are designed and operated as per the current guidelines
Key Result Areas/Accountabilities
Accountable for operations of circle transmission network and ensures the targeted network KPIs & service SLAs such as 2G,3G,4G & enterprises are met by developing various programs proactively
Accountable for the inventory management and effective use of material in network.
Accountable for the preventive maintenance process in circle.
Drive network quality and network optimization programs to improve customer experience
Build operational relationships with OEMs/MS partners to ensure they exceed the contractual commitments to the organization by creating win-win situations.
Implementation of OSS/Automation process/program in the circle network
Analysis of performance reports, outage reports and carry out remedial actions.
Periodic Network audit and corrective actions
Develop systematic improvement programs for Mobility & Enterprises Services
Synergise with Fiber,IP/MPLS and Planning team to come up with better architecture to enhance network reliability on a periodic manner.
Govern the Logistics and R&R process.
Handling disaster/Critical incidents
Core Competencies, Knowledge, Experience
7-10 years of experience in Telecom Sector including 3~5 years of experience in a NOC/OMCT environment
Technical Expertise in SDH/DWDM/ OTN/Ethernet. Knowledge of IP/MPLS technology.
Understanding in Telecom Standards, Processes like eTOM/TL-9000, OSS/BSS systems and process automation,
People management/leadership skills, Problem Management, Dispute resolution.
Ability to work in dynamic and matrix organization.
Must have technical / professional qualifications
B-Tech Electronics and Telecommunications
This post is listed Under Kolkata jobs
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