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Company Name : Barclays
Location : Mumbai, Maharashtra
Position : APAC Investigator – BX
Job Description : Job Title: APAC Investigator – BX
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a career, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility, then please discuss this with the hiring manager.
The BX I&W Investigator is responsible for conducting confidential investigations, primarily relating to the BX entity, including but not limited to whistleblowing concerns. The BX I&W Investigator will also be responsible for supporting the Head of APAC Investigations with the management of the APAC I&W Portfolio. This includes proactively identifying, assessing and escalating potential risks, themes and trends both within the APAC portfolio and more broadly across the BX and I&W portfolios. As a member of the I&W team, the BX I&W Investigator will also be responsible for participating in the continuous improvement of I&W processes and the delivery of key priorities and deliverables.
What will you be doing?
The primary duties of the BX I&W Investigator are to:
Own and be accountable for the end to end delivery of investigations into whistleblowing matters and ad-hoc matters allocated to them. These will primarily be BX entity concerns raised in APAC; however, the BX I&W Investigator may also be required to support on concerns regarding other entities and regions.
Conduct between 6 to 8 investigations at any given time, largely in line with internal milestones.
Proactively identify where support may be required and request Investigations Support as needed.
Be accountable for the completion of all necessary investigative steps to ensure the prompt and effective identification of key facts and evidence. Such steps include but are not limited to, identifying data for review, reviewing large volumes of complex data, planning and conducting interviews and assessing multiple pieces of evidence to come to an impartial outcome.
Draft high quality investigation reports as a standalone record of the investigation, including clear and concise analysis of the facts and conclusions which are supported by the facts.
Ensure that all investigative steps, including those delegated to other colleagues, are delivered in line with bank-wide and I&W governance, processes, controls and requirements.
Provide regular briefings to I&W Management on the progress of investigations including any potential delays or issues; and any potential findings or risks identified during the course of an investigation. The BX I&W Investigator will also be expected to support the Head of APAC Investigations and I&W Management with the production of high quality talking points suitable for senior stakeholders.
Participate in the management of risks across APAC, BX and the Group, including ensuring that recommendations are appropriately defined, tracked and implemented; and working with the business to ensure that any potential risks have been appropriately considered across all processes.
Leverage data and insights from investigations to identify and assess potential themes and trends and work with stakeholders to ensure these are appropriately escalated and addressed by the business.
Participate in the continuous improvement of the I&W team, including identifying potential control enhancements and leading and/or supporting I&W Management with the delivery of I&W priorities and commitments.
What we’re looking for:
Significant experience conducting sensitive and complex investigations, or a similar activity, in a corporate environment.
Excellent attention to detail with high levels of curiosity and a proven record of effectively challenging evidence to form an impartial conclusion based on multiple sources of evidence.
Significant experience independently owning and delivering a portfolio of work at pace, including delegating activities, effectively responding to changes in demand and identifying and escalating potential issues or delays.
Strong stakeholder management skills, including engaging with empathy and impartially.
A proven record of effectively, succinctly and clearly communicating with stakeholders, both verbally and in writing and including to respond to challenge on their work product and investigative decisions.
Skills that will help you in the role:
A strong understanding of the BX organisation in APAC including the governance structure, strategy and services.
Experience effectively and efficiently reviewing and challenging evidence, including electronic communications data, to form an impartial conclusion; and able to competently explain decisions and outcomes.
Demonstrable risk excellence mindset, including an understanding of Barclays Risk Framework and proven record of proactively identifying, assessing and escalating potential risks or themes.
Experience identifying and participating in continuous improvement and control enhancement initiatives.
Where will you be working?
Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.
Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone’s contribution.
We operate with honesty, transparency and fairness in all we do.
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
We champion innovation, and use our energy, expertise and resources to make a positive difference.
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.
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