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Company Name : APCO Worldwide
Location : Mumbai, Maharashtra
Position : Intern
Job Description : Founded in 1984, APCO Worldwide is an award-winning, independently owned global communication and business strategy firm with offices in major cities throughout North America, Europe, the Middle East and Asia. APCO combines a global perspective with local expertise to help clients around the world manage challenges, opportunities, perceptions and reputations. APCO clients include corporations and governments; industry associations and nonprofit organizations; and many of the top companies on the Fortune 500. The firm is a majority women-owned business.
About APCO in India
India is playing an increasingly important role in global geopolitics — not only as the world’s largest democracy, but also as an emerging economic powerhouse. It is growing and changing at an exponential pace, due to the pro-reform policies of the government and increased investor confidence.
APCO’s India operations began in 2007, and our regional operation is one of the largest and most successful in the firm. Our offerings in India include corporate advisory, government relations, strategic communications, coalition building, crises management and consulting services. Our clients in India include multinational companies, industry associations, non-profit organizations and governments.
We take an integrated approach to consulting, which is based on our strong public affairs heritage, our nuanced understanding of strategic communications and remarkable research, creative and digital capabilities. This is supported by our global perspective and local knowledge, enabling us to address complex issues for our clients and deliver path-breaking campaigns.
Our team in India comprises a significant bench of senior-level staff with deep expertise coming from a range of journalistic, business, management consulting, communications, academic and government backgrounds. The team is based in New Delhi and Mumbai. Alongside trusted affiliates, the team penetrates all important markets within and around the sub-continent.
DEMONSTRATING SUCCESSFUL PERFORMANCE AS AN INTERN:
Gathers information and conducts primary research on client issues as requested; provides sources for referenceUtilizes tools provided and resources available when conducting research to provide the most thorough review possibleEngages with forums / institutes to draw more information for the researchAssists project managers with tasks including but not limited to:- mailings- database development- event coordination- media call-downsDrafts client materials
KEY PERFORMANCE INDICATORS:
CLIENT RELATIONSHIP MANAGEMENT
Develops understanding of client issues through research and monitoring of relevant issuesDemonstrates a strong client delivery ethicResponds to requests from team in timely mannerCommunicates proactively with project manager and team on status of deliverables/assignments.Ensures understanding of client/project deliverables and communicates to manager/client if expectations are conflicting or not achievable.Consistently behaves in a professional manner when dealing with people in all capacities
TEAMWORK
Demonstrates respect for all colleaguesActively participates in team meetings and contributes ideasHelps team members/peers when necessary, even if outside of one’s own roleAccepting of diverse ideas and experiences of team membersDemonstrates ability to work well with all colleagues
ACCOUNT & PROJECT MANAGEMENT
Consistently delivers to agreed expectationsPrioritizes work and manages time in order to consistently achieve goalsDemonstrates strong attention to detailDemonstrates ability to multi-taskKeeps manager informed manager of competing expectations/assignmentsDemonstrates effective time management by completing deliverables on deadlineReports time and expenses in timely manner
BUSINESS MANAGEMENT
Actively contributes ideas and suggestions to maximize business opportunitiesEffectively manages and prioritizes own workloadAccurately reports time and expenses. Notifies management of any discrepancies
LEADERSHIP
Shares knowledge with others to support individual growth and developmentDemonstrates understanding of APCO values and behaviors reflecting those valuesVolunteers thoughtful new and creative ideasTreats others with dignity and respectTakes pride in their own workTakes initiative
BUSINESS DEVELOPMENT
Actively supports new business process by collecting materials for pitches and proposals, conducting research, compiling biosand drafting decksDemonstrates awareness of key team/dept/office service offerings, and key clients of team/dept/officeIdentifies areas where contributions to new business can be made and shares with team leader/line managerWorks positively with colleagues and readily shares information with others to support the business
PROFESSIONAL DEVELOPMENT
Demonstrates commitment to their own professional growth and developmentOpen to learning new things, responds positively to feedback from othersSeeks feedback on performanceTakes initiative to participate in training when availableReadily adapts and shows enthusiasm for learning new systems
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