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Company Name : Bharat Road Network
Location : Kolkata, West Bengal
Position : MIS Executive
Job Description : Monitoring of all projects through Control Room
Observing unusual transaction/activity at plazas;
Any incident/events at plazas (Fight/Rally/Convey, etc)
TC behavior/Uniforms/Discipline of Lanes at plaza
Any malfunction of system & malpractice by any staffs
Analysis of Daily Report (Traffic, Exemption & Revenue)
Ensuring complete monitoring of activities of each SPV
Making calls to plaza against each observation of the day.
Preparing reports for the observation & explanation against it as shared by the SPV.
Daily submission of reports
Synchronization & standardization of MIS Data.
Monitoring the overall functioning of process, identifying improvements areas and implementing adequate measures to maximize customer satisfaction level.
Monitoring the activities of toll collectors in booth and lanes
Inform to It departments any CCTV camera problem
To ensure that staff and equipment are functioning and performing at optimum levels.
Watching and maintaining the Plaza Monitoring cameras
Desired Skills
Excellent knowledge MIS/MS office
Expert level of Problem solving and analytical skills
Proficient level of Interpersonal effectiveness
Desired Experience
Qualification: Graduate (IT) will be preferred
Minimum 4-5 Yrs in Tolling Industry
This post is listed Under Kolkata jobs
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