Front Office Associate Job Vacancy in MERCURE Hyderabad, Telangana – Latest Jobs in Hyderabad, Telangana

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Location : Hyderabad, Telangana
Position : Front Office Associate

Job Description : Welcomes guests as soon as they arrive with due care and attention
Helps encourage customer loyalty by developing friendly, personalised relationshipsAnticipates guests’ needs and takes them into considerationMaintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.Responsible for handling guests’ luggage & greeting the guests as per guidelines & standard phrases.Handles any guest complaints and/or remarks; provides a response as soon as possibleConveys the hotel imageRespects the reservation commitments in full (basic vision or reservision … depending on the country)

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