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Company Name : SLC Business Development Firm
Location : Salt Lake County, UT
Position : Customer Service Representative
Job Description : Our sole focus is delivering notable services to our clients and customers. Our entry-level Customer Service Representative plays an integral part in our customer relations efforts. We are a diverse team working together to ensure a positive and exhilarating experience for not only our entry-level Customer Service Representative team but all our clients and customers as well.We provide the necessary resources for our Customer Service Representative to be successful. We possess a motivating environment that encourages professional growth from entry-level on for our team. Career possibilities are limitless with our company. As an entry-level Customer Service Representative, you will have the ability to optimize your experience with training in all departments of our firm.Entry Level Customer Service Representative Responsibilities:Work directly with other CSRs and Management staff to provide accurate information and superior customer service contributions to boost company reputation and statureDeliver extraordinary customer care by responding to customer concerns knowledgeably and empowered to provide consistent and impeccable customer experienceEstablish customer accounts, review and accurately enter order information, and handle confidential client informationMeet or exceed daily business goals and expectations to increase profit margins and sales revenueEnsure that customers have a positive experience by exhibiting supportive behaviors, collaboration, and an enthusiastic, positive attitude.Educate customers on product features, values, and any deals or promotionsEntry Level Customer Service Associate Requirements:1-2 years of customer service or sales experienceHigh school Diploma / GEDEffective and persuasive communication and negotiation skillsGoal-oriented and resourcefulTrustworthy and Reliable: Ability to handle confidential and sensitive informationExceptional organizational and time-management skillsImmaculate decision making and problem-solving abilitiesPassion for building customer loyalty through remarkable listening, relationship building, and strong written and verbal communicationJob Type: Full-timePay: $42,000.00 – $48,000.00 per yearSchedule:Day shiftSupplemental Pay:Bonus paySigning bonusWork Location: Multiple Locations
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