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Company Name : LendingClub
Location : Lehi, UT 84043
Position : Inside Sales Representative
Job Description : #LCCD3About Us!LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC, and the only full-spectrum fintech marketplace bank. Members can gain access to a broad range of financial products and services through a technology-driven platform, designed to help them pay less when borrowing and earn more when saving. Since 2007, more than 3 million members have joined the Club to help reach their financial goals. We’re leading the governance of a new industry by developing ethical, responsible ways to bring greater value and better opportunities to our members. Everyone deserves a better financial future and our team is committed to making that a reality. Come join us!About the Role!At LendingClub, we take pride in helping our potential borrowers improve their financial health through our ethos of service: Lending Care. As leaders in the market, we seek individuals who are beginning their career, inspired by our vision, and embody our values.By joining the Customer Development team, you’ll have the opportunity to empower those who strive to achieve financial success. You will be a guide to our potential borrowers, as they start their loan application process. In this role, you’ll provide best-in-class experiences through three simple principles: “Build a Relationship, Make It Easy, and Think Ahead.”What You’ll DoTake Inbound phone calls for loan applications.Guide the potential borrower through the application process, while providing empathetic and professional customer serviceListen and seek to understand the potential borrower’s goals/loan needs and tailor specific solutions using LendingClub ProductsThink ahead and provide solutions that anticipate future needsSimplify complex processes and financial concepts and make it easy for our potential borrowers to graspAdapt to new situations by thinking critically, being adaptable, and paying attention to detailHave a strong understanding of financial products/services with the ability to clearly convey product valueHelp borrower sort through their available options and make a decision that best benefits them financially as well as emotionallyCompensation includes a base hourly rate plus performance pay structureThis range combines hourly rate and performance pay at various levels of performance: $18 – $26/hrSchedules vary by business need and are subject to change.About YouYou are looking for a career-track, professional environment with great benefits in which to excel, learn and growYou have an interest in learning how to influence others to improve their livesYou have an interest in learning skills in negotiation and persuasion that will help you for the rest of your careerComfortable providing a welcoming experience to our potential borrowers over the phone in a fast-paced contact center environmentHelp us build upon our foundation of Lending Care and uphold the reputation of best-in-class serviceCan be flexible with your schedule availability and can work early mornings if asked or neededAre passionate about delivering results, a self-starter, and have a team-oriented mentalityYou have: Great customer service skills and a true enjoyment of working with a variety of different peopleInterest in learning persuasion, influence, negotiation, and the psychology of financial decisionsFamiliarity with CRM platformsAbility to build relationships and focus on customer experiencesCollege degree preferred NOT requiredCOVID-19 Considerations: LendingClub is currently working from home due to COVID-19, but we are asking for flexibility going forward as circumstances change and we determine to transition teams back to work in the office. The following are requirements to perform this role while working from home:Have a quiet, dedicated space at home that meets your ergonomic needs where you can work uninterruptedHave high speed internet with low usage during business hoursBe able to connect directly into your modem/router (not via wifi)Be comfortable trouble shooting technical issues without in-person IT supportWhat Makes LC different: A great place to build your careerWe want you to learn and grow with us. On-boarding programs, on-the-job training, career-development sessions, and performance check-ins keep you on a path toward the next level. Last year, 57% of our new Operations managers were promotions from within the company.We celebrate individualityIndividual perspectives and experiences make us and our business better—there is no “typical” LendingClub employee. We encourage everyone to voice their opinions while retaining the humility to listen and accept other viewpoints. Employee resource groups—like our women’s, veterans, Latinx, and LGBTQ groups—offer more ways to feel connected and supported within our LendingClub community.You are worth itWe want every employee to feel valued. One way we do that is through our generous compensation and benefits package, which includes:Generous paid time off for hourly team members401(k) match up to 4% or $5,000 per yearWellness program with cash incentives and more!Perks with purposeWe also offer a wide range of onsite perks to help you get the most out of your day.Onsite gym, locker room, showers and a bike roomPublic Café in the buildingLight-filled, colorful work-spaces that encourage collaboration and innovationRestaurant pads, covered parkingBasketball courts and open field for sports activitiesBBQ areaHealthy snacks and drinksPosition ineligible for visa sponsorship.Check us out on social media!Instagram: @lendingclub_officialFacebook: @LendingClubTeamTwitter: @LendingClub#LI-AS1LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.Job Type: Full-timePay: $18.00 – $27.00 per hourBenefits:401(k)401(k) matchingDental insuranceDisability insuranceHealth insuranceLife insurancePaid time offPaid trainingParental leaveVision insuranceSchedule:Monday to FridaySupplemental Pay:Bonus payCOVID-19 considerations:LendingClub is focusing on keeping employees safe. All jobs will be eligible for work from home flexibility.Application Question(s):Do you live within 75 miles of Lehi Utah?Experience:Sales: 1 year (Preferred)Work Location: One location
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