Manager, Student Services Job Vacancy in University of Utah Salt Lake City, UT 84112 – Latest Jobs in Salt Lake City, UT 84112
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Company Name : University of Utah
Location : Salt Lake City, UT 84112
Position : Manager, Student Services
Job Description : Announcement
Details
Open Date 03/04/2022
Requisition Number PRN29608B
Job Title Manager, Student Services
Working Title Asst Dir for Residential Education
Job Grade E
FLSA Code Administrative
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
This position is considered to be an essential personnel position for the department. As such, must be accessible and available in the event of emergencies or when needed to meet the ongoing missions of the University.
VP Area Academic Affairs
Department 00307 – Housing & Residential Educ
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $60,000 – $65,000
Close Date
Open Until Filled Yes
Job Summary
Located in Salt Lake City, the University of Utah is a public, 4-year institution committed to providing an exceptional academic and co-curricular experience for students and the University community. The “U” is a PAC-12 institution with over 33,000 students. Housing & Residential Education is home to 4,300 students. The University Housing Campus Master plan calls for continued growth and construction to meet the housing demand.
As the Assistant Director you will provide expertise for the growth, implementation and assessment of the Residential Learning Model (a curricular approach to residential learning/education). You will work directly with the various logistical aspects of the residential learning model (RLM). In conjunction with the Associate Director of Residential Education, as the Assistant Director you will provide strategic management and vision for developing and implementing the Residential Learning Model.
In this role you support the residential campus population by serving as part of the on-call coverage team. This is a twelve-month appointed staff position. The Assistant Director reports to the Associate Director of Residential Education.
The University of Utah and the Department of Housing & Residential Education are in an exciting period of rapid growth and change. Our city and campus are evolving and, therefore, so is our department. To prepare for this growth, we have undertaken significant restructuring to our team, individual responsibilities, and a new five-year strategic plan. We believe it is vital to round out our team with someone who is both excited to be a part of a consistently developing department and also prepared to work through the challenges that change may present. Key qualities we seek are:
Teammates who are excited to assist the department in refining our new model. As we grow, we recognize that new questions will arise; we seek people who are excited to help us explore, find answers, and continue building.
Teammates who are comfortable with change. As we work toward our strategic goals we know the needs of our department will change; we seek people who are willing and able to help us change course to meet those goals.
Teammates who are prepared for potential uncertainties that may occasionally arise from change. We understand change can be uncomfortable; we seek people who have the desire and persistence to work with our team to move through those difficulties.
Housing & Residential Education and the University of Utah value interactions among individuals with varying traditions, cultures, identities, expressions, orientation, religious beliefs, economic backgrounds, and racial/ethnic origins. We strongly encourage applications from candidates who will share and explore this value with the team and with the residents.
Responsibilities
1. Supervision
Directly supervise three-five Resident Directors and Indirectly supervise Graduate Assistants and 45 – 55 undergraduate Student Leaders.
Provide oversight of the Residential Learning Model (a curricular approach to Residential Learning) congruent with the mission and vision of the University and the values and mission of the department. Enrich professional competencies of staff as educators in the residential community.
Provide recruitment, selection, orientation, training, supervision, direction and evaluation as appropriate.
Serves as a member of the management team for Housing & Residential Education. Assists with the development and implementation of department goals and objectives. Assists in department planning and decision making.
Provide intentional leadership for the Residential Education team based on the HRE values of Staff Excellence/Professional Growth, Integrity, Team, Service, Social Justice/Inclusion, and Positive Attitude. Build authentic relationships with team members to support team morale and progress.
Support the diversity of Housing & Residential Education staff and residents.
Oversee budget activities associated budgets.
Assist with departmental training of staff (full-time, graduate assistant, and student leaders).
Complete the HR Management Essentials training, department retreats and training initiatives and department and university professional development opportunities.
2. Student Learning – Residential Learning Model Management (RLM)
Understand and implement the 10 tenets of a curricular approach within the RLM.
Collaborate with Assistant Directors and Residential Education team members to implement and refine the RLM. Provide orientation and training opportunities for the Resident Directors, RAs, and LLC/TC Partners as they interact with and implement the RLM.
Oversee Committee/Task Forces charged to review, edit, and refine the RLM. Share long-term vision for RLM growth, set charges for each Task Force, support committee members, review project completion.
Provide ongoing support for all staff members to ensure that the curricular approach is infuse in all aspects and functional areas of Housing and Residential Education.
Support learning for residents from historically marginalized and underrepresented communities through the individualization and refinement of the RLM.
3. Assessment
Coordinate assessment for the RLM. Share data with stakeholders including the Residential Education team, departmental leadership, and key campus partners.
Annually review all Residential Education initiatives and development of an assessment plan for Residential Education. Integrate assessment techniques and processes by directly working with Residential Education team members.
Collect, manage, and analyze data from multiple sources.
Create and manage intentional sharing of data and information collected.
Collaborate with the Assistant Director of Communication and Assessment, overseeing the data management of the Residential Learning Model and ensure that the department remains student learning centered.
Collaborate with Assistant Directors to ensure assessment processes are implemented in Residential Education programs, initiatives, and projects.
4. Committees, Relationships, & Involvement
Serve as a member of selected department and divisional committees.
Serve as the guide and mentor to a Residential Education committee.
Participate in regional, national, and international student affairs professional organizations to develop new skills and experience and keep abreast of current research in college student personnel administration.
Complete additional responsibilities as assigned to meet department and university needs.
5. Conduct & Crisis Response
Serve in the on-call duty rotation with other members of the Residential Education management team to support Resident Director staff to manage crisis/urgent situations and relay information to appropriate personnel.
Respond to critical inquiries from families, students, staff, faculty, alumni, and other campus constituencies. Utilize knowledge of legal issues pertinent to housing.
In collaboration with the Assistant Director for Conduct, ensure the educational value of residential conduct systems and proper implementation of Emergency Procedures.
Adjudicate conduct cases and conduct appeal cases.
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
Minimum Qualifications
Bachelor’s degree in a related area or equivalency (2 years related work experience may be substituted for 1 year of education).
Four to six years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Master’s degree in a related area may be preferred.
Department Preferred Qualifications:
1. Master’s degree in higher education administration or a related field.
2. A minimum of three – five years of post-master’s professional experience in housing with increasing responsibility.
3. Demonstrated commitment to fostering engagement of students and staff on issues of diversity and social justice.
4. Demonstrated high competency in supervision of staff members.
5. Ability to establish and maintain effective and collaborative supervisory and colleague working relationships.
6. Dedication to the professional development of staff.
7. Knowledge of current and emerging principles of good practices for Student Affairs and Housing & Residential Education.
8. Demonstrated commitment to foster student learning in the residence halls and experience working with educational outcomes and student learning evaluation.
9. Demonstrated experience with student conduct, crisis intervention and emergency response. Experience with analyzing and resolving conflict, team building, group dynamics, and problem-solving skills.
10. Ability to multi-task and remain organized in a high energy, fast paced department.
11. Demonstrated skill in program implementation and assessment, including skill with Microsoft excel.
12. Knowledge of sound fiscal and budgetary practices.
13. Direct experience with recruitment, selection, and training within the area of Housing.
14. Experience working with residentially based curriculums/curricular approach.
15. Experience implementing assessment plans and techniques.
Preferences
Preferred Qualifications / Special Skills / Knowledge
Strong organizational, administrative, and collaboration skills
Strategic planning experience
Type Benefited Staff
Special Instructions Summary
Priority Review Date: March 16, 2022
Additional Information
The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
Director/ Title IX Coordinator
Office of Equal Opportunity and Affirmative Action (OEO/AA)
135 Park Building
Salt Lake City, UT 84112
801-581-8365
oeo@utah.edu
Online reports may be submitted at oeo.utah.edu
To inquire about this posting, email: employment@utah.edu or call 801-581-2300.
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
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