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Company Name : Four Seasons
Location : Mumbai, Maharashtra
Position : Vigilance Officer
Job Description : Basic Function:
Responsible for the day to day patrolling of public and employee areas ensuring that losses from whatever source and by whatever means are minimized, security policies maintained and Health and Safety regulations observed.
Role and Responsibilities:
To patrol the public areas regularly, including the guest floors and back of house areas, together with the perimeter of the hotel and grounds, car park, pool and beach to prevent intrusion by unauthorized people or undesirables.
To challenge any people discovered during such patrols who arouse suspicion and check their credentials, in a discreet manner, in keeping with the style of the property.
To control the staff entrance and conduct regular on-the-spot baggage checks of staff and contractors exiting the building.
To ensure, during routine patrols, that health and safety regulations are being observed and that all fire regulations are met.
To routinely check the security of all storerooms and offices.
To document any crime or incident which has taken place, including the completion and filing of theft/loss/damage reports and electronic security logs.
To document and investigate any incidents reported. To liase with the Health and Safety Officer, to ensure that steps needed to prevent recurrence are effected.
To provide advice to employees and management of the hotel on loss prevention and contribute to departmental training.
To have a complete understanding of the hotel’s credit policy.
To investigate any reported fraud, such as walkouts, etc. and report to senior management.
To accept and secure items of lost property, attempting to restore these items to the rightful owner.
As a key member of the hotel’s emergency response team, to be fully familiar with the evacuation procedures including the Fire panel and participate as a floor fire officer as required.
To monitor and control the issue of all hotel master keys.
To open/repair room safes and the safety deposit boxes.
To receive deliveries of goods from outside the normal hours of the Loading Bay and Purchasing staff and ensure the safe arrival of the goods to their intended recipient.
To be available to administer emergency first aid treatment to staff and guests injured or taken ill and arrange follow-up medical attention as necessary.
To open staff lockers when necessary and conduct locker checks when required, in conjunction with the HR department.
To make senior management immediately aware of any incident or unusual event.
To be the contact person for any of the emergency services responding to the hotel.
To perform any additional tasks requested by the Head of Department, the Assistant Head of Department, the Security Supervisors or any member of the Executive Office and Planning Committee
Skills and Abilities:
Good interpersonal and communication skills.
Excellent guest relations and management skills.
Graduate from recognizes university
This post is listed Under Mumbai jobs
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