Associate Systems Analyst Job Vacancy in Visa Highlands Ranch, CO – Latest Jobs in Highlands Ranch, CO
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Company Name : Visa
Location : Highlands Ranch, CO
Position : Associate Systems Analyst
Job Description : Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description
This is an individual contributor role responsible for the initial setup, maintenance and support of ATM and Debit processing client configurations and resolution of issues of basic to moderate levels of complexity. This position is at a developing professional level and requires some technical and analytical abilities and does not include programming. This role works with guidance from departmental peers and leaders when needed, but with a longer term-goal of working independently.
Essential FunctionsThe candidate will be responsible for initial setup, maintenance and support of client configurations on various applications while meeting internal and external customer timelines for delivery. This includes taking business requirement documents (configuration/database forms) and providing technical solutions through application setup to comply with new or existing configuration standards.Must utilize existing Tools/Software products to extract data into various reports to support research requests.Must collaborate with implementations, client services, certification and operations to ensure error-free processing and support of client configurations. The candidate is expected to learn from past mistakes with the ability to catch one’s own errors during requirements review/building phase of projects and not rely on the peer review or CERT processes to catch errors.The candidate needs to occasionally recommend customer service and/or value improvements after learning the business or customer setups and understanding Application Configuration best practices. The candidate is expected to raise questions or concerns at the initial stages of a project if the requirements or design are not aligned to maintain the integrity of our applications or may not serve the business purpose.Must research and resolve Database setup problems on multiple platforms for both Production & Certification environmentsMust work with the certification group in the testing and certification of new client configurationsParticipate in on-call rotation for the 24×7 support model
Additional information
Travel Requirements
This position requires the incumbent to travel up to 10% of the time.
Work Hours
Incumbent must make themselves available during core business hours.
Mental/Physical Requirements
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.
Additional Information
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law
Qualifications
Basic Qualifications
Must have a High School diploma or equivalent or relevant work experienceAssociate/Technical Degree or equivalent experience in a technical or customer support role.
Preferred Qualifications
1 or more years of work experience1-2 years of experience in a customer support role in software, financial or information services.
General knowledge of Electronic Funds Transfer (EFT)
Good oral and written communication skillsExperience using standard MS Office tools (e.g. MS Excel, Word, PowerPoint, etc.).Good analytical and problem-solving skillsCollaborative, team oriented with the ability to work independently, exhibiting strong organization, multi-tasking and time management skills
Demonstrated ability to learn quickly
This position has a minimum base salary of $60,000 and a midpoint base salary of $76,500. The base pay may vary depending on job-related knowledge, skills, and experience. In addition, this position is eligible for annual bonus and equity.
Additional Information
Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
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