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Company Name : JPMorgan Chase Bank, N.A.
Location : Mumbai, Maharashtra
Position : CCB Risk – Fraud Risk Strategy Analytics (Check) – Associate
Job Description : Are you a motivated individual interested in a role that leverages analytics combined with creative and strategic thinking? Do you have an interest in protecting customers from becoming victims of fraud or scams? Are you intellectually curious and enjoy solving difficult problems? Do you want to be in a space that is growing and rapidly changing the way we do business? If yes, working on the Check Fraud Risk Strategy could be your next job.
The Check Fraud Risk Strategy team is responsible for leveraging machine learning and other data analytics to build strategies and process improvements to protect customers and the firm from fraud associated with Check based transactions. The team focuses on four main areas:
i.) Reducing fraud losses by detecting unusual activity on customer accounts
ii.) Reducing operational expenses associated with reviewing potentially fraudulent transactions
iii.) Reducing negative customer experience and complaints due to Fraud strategies
iv.) Developing risk appetite for new products and features offered to customers to simplify their experiences and new technology capabilities to identify fraud trends
The Senior Associate will be responsible for supporting the end to end fraud management life cycle including achieving fraud loss budget targets and transaction alert rate targets, identifying opportunities to improve the client experience, and working with the Fraud Risk Product Owner to integrate new fraud capabilities and technology improvements.
A successful individual in this role will:
Think analytically with the ability to synthesize large sets of data into the key themes
Be naturally curious with a desire to explore the unknown and think outside the box
Be a strong communicator both verbally and through PowerPoint / Excel
Work well in a team environment, including cross-functional teams
Have a passion for problem solving and be comfortable with ambiguity
Will be expected to work independently and multi-task on several projects and processes and responding to emerging issues
Can influence thought leadership in work areas across the function
Effectively mentors other analysts within same risk team and other risk teams to help them develop their risk management skills and knowledge.
Take complete ownership and accountability towards delivering on goals and priorities for the business / function
Be recognized as subject matter expert in the functional area
7-10 years’ experience in risk management, strategic analytics, or data science
Proficient in programming language (SAS and SQL), PowerPoint, and Excel
Strong analytical/problem solving skills and attention to detail
Self-motivated and pro-active with proven ability to work accurately and under pressure
Ability to summarize and explain clearly large and complex information to a wide range of audiences (C-suite, Finance, Modeling, and Controls)
Proven ability to communicate effectively within a team environment and establish effective partnerships across the organization
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
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