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Company Name : RWS
Location : Mumbai, Maharashtra
Position : Project Coordinator
Job Description : Project Coordinator
Primary Purpose
Under the supervision of a (Senior) Project Manager, the Project Coordinator is a key member of a project team, working closely with the Project Manager, Technical Services, and Quality Assurance. The Project Coordinator supports day-to-day project activities based on predefined production requirements and communicated project scope. Tasks may include but are not limited to client data management, project set up, scheduling, quote preparation, project file organization, and placing tasks with linguists.
The Project Coordinator’s primary responsibility is to coordinate the completion of non-client-facing project activities to assist the Project Manager in the successful execution of client projects. This includes resource allocation and task coordination for a variety of localization projects. The Project Coordinator will actively participate in meetings to discuss open and emerging business issues for assigned accounts and make recommendations for improvements.
Essential Functions
Client Service
Support team with regards to client requirements, needs and requests such as asset management, reporting, and meetings
Project Management
Engage in standard quote preparation
Launch and coordinate standard projects which includes functions such as scheduling, resource allocation, and work assignments
Perform administrative duties which include project closures, Translation Memory updates and folder structure maintenance
Produce reports and develop internal post-mortems to help improve processes and reduce risk
Keep project schedules on track and ensure on-time delivery
Ensure projects are completed within budget
Resource Coordination
Create and send POs to external resources
Ensure project resources have the necessary tools and information to accomplish tasks
Alert resources of schedule or scope changes
Provide feedback to Vendor Management on external resource performance
Account Development
Support Business Development, Marketing, Account Management and extended teams as necessary
Support execution of approved account opportunities and their implementation
Teamwork
Support project team members as necessary to perform and complete daily project tasks
Make recommendations for process improvements to have a positive impact on profitability and/or quality
Additional duties
Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective completion and shipment of projects.
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Equipment
Uses standard office equipment such as personal computer, scanner, copier, fax machine, telephone/headset.
Work schedules
Twelve months per year standard work schedule or part-time work schedule may include full days or part-time days with a minimum of 20 hours per week as needed to successfully meet individual and department goals and objectives, and meet employee and client needs, including a reasonable amount of additional hours as necessary.
Knowledge, Skills and Abilities
Strong organizational skills in a fast-paced, deadline-driven environment
Ability to prioritize and coordinate competing work demands, and maintain composure under pressure.
Fluent communication skills of written and verbal English
Ability to report work orally and in writing as required.
Ability to understand, apply and use personal computers and software applications (e.g. Microsoft Word, Excel, PowerPoint, Outlook, Adobe Acrobat, CRM/AURORA/other production software, CAT Tools, Office 365/Skype).
A team player who can collaborate effectively with a diverse group of individuals.
Ability to establish and maintain cooperative working relationships.
Ability to maintain confidentiality of information regarding company financial and other information.
Ability to resolve customer service and production issues in a professional and efficient manner.
Quality focus and detail oriented.
Physical and mental demands, Work hazards
Works in standard office building environments.
See the Summary of Physical, Sensory and Environmental Requirements Needed to Perform Essential Job Duties for this position.
Qualification profile
Any combination of education and experience providing the required skills and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:
Four-year college degree or equivalent in Business, English, and Foreign Language, Social or Applied Science or other related field.
Successful customer service/account management experience, generally a minimum of one year.
Translation industry experience (at least one year) strongly preferred.
Verbal and written fluency in at least one foreign language a plus.
Category
Program Management
Job Type
Full-time
This post is listed Under Mumbai jobs
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