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Company Name : JPMorgan Chase Bank, N.A.
Location : Mumbai, Maharashtra
Position : Trade & Working Capital Operations Associate
Job Description : The Trade & Working Capital operations team focuses on developing & delivering business solutions related to the trade finance products offered by banks, including transactions such as import & export bills, foreign bill collection, banker’s acceptances/reimbursements, letters of credit and open account trading. The team also provides transactional-based expertise to the business to ensure accurate and timely conduct in accordance with ICC guidelines, bank procedures & trade finance policy manual. The role requires a good understanding of risk management, transaction processing, retail banking, wholesale banking, trade settlements and trade processing
Description for Internal Candidates
Job Description
Trade & Working Capital – Project Governance & Production Incident Management- Associate – Mumbai
Organization Description
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Employer Description
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
Role Description
This candidate would function as the head for Corporate & Investment Bank (CIB) Trade Finance covering around XXX staff across CIB. The candidate will have functional responsibility for multiple functions within CIB Trade Operations across XXXX(city) and XXXX(city/country). Working in close partnership with the Mumbai/ Bangalore teams as well as the global business partners, the role will focus on working towards building a strong Center of Excellence across key functions in the India region. The candidate would require building overall end-to-end strategy and governance across Migrations, Delivery, Training, Re-engineering, Risk & Control framework, in support of CIB Operations providing a wide range of Trade finance services for all global clients. The candidate will be required to drive building and sharing best practices combined with optimal and sustainable delivery/controls framework. The candidate is also expected to provide broad based leadership by partnering with multiple work streams including technology & sales.
Years of experience: 13 – 18 years
This role requires the candidate to work in India Hours.
Key responsibilities include but not limited to
Service Delivery & Client Focus: The candidate will have functional responsibility for around 400 FTEs across the Trade Finance under the CIB Operations. The responsibilities would include managing overall Service delivery, flawless execution, smooth new migrations and enhancing overall client experience across each of these verticals. The functional responsibilities will require the candidate to work in a matrix operating model and work in close partnership across sites in India as well as with the global sites.
Operational Excellence & Innovation: The candidate will be required to drive innovative solutions for efficient operations and prioritize key technology enhancements across various processes that will support productivity and controls enhancement Additionally, he/ she will have to identify project opportunities which will lead to significant business impact leading to Financial saves, development of COE’s, best practice pilots, enhance impactful delivery, reduce both manual effort and risk. He/ she will also be required to manage impact of expenses and facilitate ways to reduce them to support business growth in a cost-effective manner. The candidate should convert knowledge of industry, business into a competitive advantage
Operating Model: Drive strong focus on building synergies across verticals and further enhancing the set up of various Centers of Excellence. Determine appropriate utilities that can be built and leveraged across the region, through optimal utilization of like-functions across CIB Operations. The job would involve designing appropriate Operating models across functional verticals and for the Bangalore site across various CIB functions to ensure strong management coverage and oversight, resiliency, management bandwidth with right span of control.
People Management: The role will involve building a strong transparent culture for staff based on meritocracy; advance the inclusive leadership agenda through diversity, training, performance management, networking, redeployment, job mobility, mentoring, etc. The candidate would be required to engage, motivate and influence direct reports, teams and peers and enhance overall employee engagement and retention, working in partnership with HR & Training teams. The role involves monitoring key HR issues around hiring, engagement, training, attrition, overtime etc. that may have an impact to business and build a framework which will help to do a pro-active monitoring / highlight early warning signals around any staff impact.
Partnership & Governance: The candidate will work in a matrix environment and in close partnership across various sites and business partners. He/ she will be responsible for managing new migrations and build and leverage partnerships across businesses locally as well as with global business partners in line with the overall product/business objectives. The role involves institutionalizing a strong governance framework locally in the region and across all delivery sites to ensure strong focus on quality, delivery and enhancing client experience.
Risk & Controls: The candidate will be responsible for building a strong Risk aware/controls focused operations and working closely with the Business Partners and Risk/Controls Managers in driving/implementing an effective, robust, pro-active and sustainable controls program to pro-actively manage risks to the business
Required Skills :
Change management
Communication
Negotiating skills
Planning and budgeting
Risk management
Resource management
Leadership
Issue resolution
Strategic planning
Knowledge required is expert:
LOB knowledge
Business processes and procedures
Industry knowledge
Business’ strategic direction
Local market knowledge
Multiple LOBs/functions
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
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